Who they are
Insight
As at Fri 9 Oct 2026Chief Financial Officer at Kelbrook Mutual Insurance and the board gatekeeper for the Growth subscription. He tests every figure for its base and has said he will not sign multi-year without the board. He accepted list price at the last renewal.
Role: Chief Financial Officer in Leeds, recorded in the CRM as economic buyer. He joined calls and email threads from discovery in Oct 2023 through the 8 Jun 2026 QBR. His platform user is not an admin.
Influence: He recommends but cannot decide alone, as the board approves any multi-year term. On 11 Nov 2025 he accepted list price without the first-term discount. Rebecca Ainsworth, the champion, says she agrees nothing without him.
Watch: He asks for every figure with its base and questions 80 licences against daily use. The Growth price is £58k a year to 16 Jan 2028. The evidence does not show the price after that date, so the next renewal needs a written value case over the full term.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Kelbrook Mutual Insurance | Chief Financial Officer | Economic buyer | malcolm.hebden@kelbrookmutual.example |
Activity
- 18 Jun 2026eventBG-Demo webinar
+38
- 9 Jun 2026email threadFollow-up from our QBR
+2
- 8 Jun 2026callKelbrook Mutual Insurance / BG-Demo – QBR
+2
- 29 May 2026email threadInvitation: BG-Demo webinar on Thursday 18 June 2026
- 17 Feb 2026callKelbrook Mutual Insurance / BG-Demo – QBR
+1
- 14 Jan 2026email threadInvoice INV-226-0004 for Kelbrook Mutual Insurance
- 14 Jan 2026invoiceINV-226-0004
- 12 Jan 2026email threadRenewal order form for signature
- 9 Jan 2026callKelbrook Mutual Insurance / BG-Demo – Renewal
+2
- 6 Jan 2026email threadRenewal: written confirmation of the price basis
- 2 Jan 2026email threadFollowing up on the renewal call
- 18 Dec 2025callKelbrook Mutual Insurance / BG-Demo – Renewal
+1
- 16 Dec 2025email threadBooking a time to talk about the renewal
- 4 Dec 2025email threadQuarterly review follow-up and next steps
+1
- 3 Dec 2025callKelbrook Mutual Insurance / BG-Demo – QBR
+1
- 11 Nov 2025email threadRenewal terms and the discount
- 3 Nov 2025callKelbrook Mutual Insurance / BG-Demo – Renewal
+1
- 29 Oct 2025email threadArranging a time to talk about the renewal
- 28 Oct 2025callKelbrook Mutual Insurance / BG-Demo – Exec Sponsor
+1
- 17 Oct 2025email threadRenewal notice for Kelbrook Mutual
- 14 Oct 2025email threadRenewal of our Growth term
+1
- 7 Oct 2025callKelbrook Mutual Insurance / BG-Demo – QBR
+3
- 12 Jun 2025eventBG-Demo Customer Day
+58
- 9 Jun 2025email threadFollow-up from our QBR
+1
- 6 Jun 2025email threadInvitation to the BG-Demo Customer Day in London
- 6 Jun 2025callKelbrook Mutual Insurance / BG-Demo – QBR
+1
- 11 Mar 2025email threadFollow-up from our QBR
+1
- 10 Mar 2025callKelbrook Mutual Insurance / BG-Demo – QBR
+1
- 17 Jan 2025email threadInvoice INV-226-0003 for your Growth subscription
- 17 Jan 2025invoiceINV-226-0003
- 10 Dec 2024email threadFollow-up from our QBR
+2
- 9 Dec 2024callKelbrook Mutual Insurance / BG-Demo – QBR
+2
- 11 Sep 2024email threadFollow-up from today's QBR
+2
- 10 Sep 2024callKelbrook Mutual Insurance / BG-Demo – QBR
+2
- 11 Jun 2024email threadFollow-up from our QBR
+2
- 10 Jun 2024callKelbrook Mutual Insurance / BG-Demo – QBR
+2
- 17 Jan 2024email threadYour first invoice from BG-Demo
- 17 Jan 2024invoiceINV-226-0002
- 4 Jan 2024email threadYour first invoice from BG-Demo
- 4 Jan 2024invoiceINV-226-0001
- 29 Dec 2023email threadOrder form for signature
- 20 Dec 2023email threadFollowing up on our negotiation call
+2
- 19 Dec 2023callKelbrook Mutual Insurance / BG-Demo – Negotiation
+2
- 11 Dec 2023email threadTime to talk through terms
- 4 Dec 2023email threadKelbrook proposal: Growth over the two-year term
- 4 Dec 2023callKelbrook Mutual Insurance / BG-Demo – Proposal
- 30 Oct 2023email threadFollowing up on our discovery call
- 30 Oct 2023callKelbrook Mutual Insurance / BG-Demo – Discovery