Sprotbrough Recruitment

The latest executed paper is the 15 Jul 2024 Starter order form at £20k a year, for a term that ended 30 Jul 2025. The 2025 renewal proposals are not shown as executed, so no document covers any term after that date.

Executed: Four documents are executed. The master agreement, data processing agreement and first order form were all signed 17 Jul 2023, and a second order form was signed 15 Jul 2024.

The 15 Jul 2024 order form sets Starter at £20k a year with no discount, billed annually in advance. Its term runs 31 Jul 2024 to 30 Jul 2025.

Service levels in that form: availability 99.5%, P1 first response 4 business hours and nightly refresh complete by 07:00 customer local time on business days. Service credits are 5% of one month's fee, for availability only.

Open items: No executed document covers any term after 30 Jul 2025. The evidence does not show whether the account renewed.

The 27 May 2025 renewal proposal has a stored status of final but states no new-term price. The 21 May 2025 draft proposes £20k a year with no uplift and was never sent.

Any new term would now fall under the v2 Starter list at +12.8%.

Contradictions: No price or service level differs between a draft and its executed copy, and the 3 Jul 2023 draft master agreement matches the signed version. The 27 May 2025 proposal is read as offering a term from 30 Jul 2025, the same day the executed term ends rather than the day after.

The QBR decks of 16 Jun 2024 and 8 Jun 2025 call £20k contracted annual recurring revenue. That is the decks' own wording, not an order form term.

Commitments: The data processing agreement states no end date. Its obligations on processing, breach notice, audit and return or deletion are not shown to lapse.

The order form's service levels and billing applied to a term that ended on 30 Jul 2025. The master agreement requires any renewal to be agreed in writing.

Gaps: All 16 documents were read. None names the customer signatory, shows a renewal after 30 Jul 2025 or shows any invoices.

As of 9 Oct 2026 the current contract position needs checking against accounting. The 8 Jun 2025 deck tasked Nell Ashcombe with the renewal order form, and no such form is on file.

AI · claude-opus-5-5 · as at Fri 9 Oct 2026