What it says
What this says
As at Fri 9 Oct 2026Executed Starter order form between Sprotbrough Recruitment and BG-Demo, signed 17 Jul 2023. Availability 99.5%, P1 first response 4 business hours, subscription £20k a year, implementation £6,000 one-off. Term 31 Jul 2023 to 30 Jul 2024.
What it is: an executed order form under the master agreement, signed by Nell Ashcombe for BG-Demo and an authorised signatory for the customer. It states that "this executed copy governs from the signing date, 17 Jul 2023".
Commits: annual subscription of £20k, billed "annual, in advance" on "30 days from invoice", plus a £6,000 one-off implementation fee. Total contract value is £26k, and only the subscription recurs.
Unusual: nothing off the standard Starter terms. No discount applies, and credits are for "availability breaches only", not data freshness.
Not settled: the term ended on 30 Jul 2024 and the form says only that renewal is handled through the customer success manager. It does not show whether the account renewed, the customer signatory's name, or any later price.
As found in this document
As at Fri 9 Oct 2026- Date end30 Jul 2024Source: the AI read of this record
- Date signed17 Jul 2023Source: the AI read of this record
- Date start31 Jul 2023Source: the AI read of this record
- Price£19,500Source: the AI read of this record
- Availability99.5%Source: the AI read of this record
- P1 first response4 business hoursSource: the AI read of this record
- Service credit5% of one month's feeSource: the AI read of this record
- Credit basisAvailability onlySource: the AI read of this record
- Annual recurring charge£19,500Source: the AI read of this record
- One-off implementation fee£6,000Source: the AI read of this record
- Total contract value£25,500Source: the AI read of this record
- Billing frequencyannual, in advanceSource: the AI read of this record
- Payment terms30 days from invoiceSource: the AI read of this record
Body
Order Form
Status: Executed
This order form is made under the master agreement between the parties. Where it differs from any earlier draft or quote, this executed copy governs from the signing date, 17 Jul 2023.
Parties
| Customer | Sprotbrough Recruitment, Doncaster |
| Supplier | BG-Demo, London |
| Account owner | Nell Ashcombe |
| Customer success manager | Daniel Okafor |
| Tier | Starter |
Order lines
| SKU | Description | Qty | Unit price | Discount | Net | Type |
|---|---|---|---|---|---|---|
| SUB-STARTER | B-Viz – Starter | 1 | £20k | 0% | £20k | Annual subscription |
| IMP-STARTER | Implementation – Starter (4 weeks, up to 4 connectors) | 1 | £6,000 | 0% | £6,000 | One-off, fixed fee |
Commercial summary
| Item | Value |
|---|---|
| Annual recurring charge | £20k |
| One-off implementation fee | £6,000 |
| Total contract value | £26k |
The total contract value includes the one-off implementation fee. Only the subscription of £20k recurs each year. No discount applies to either line.
Term
- Start date: 31 Jul 2023
- End date: 30 Jul 2024
Read the whole document (2,338 characters)
The subscription runs for the term above. Renewal terms are handled through the customer success manager ahead of the end date.
Billing and payment
- Billing frequency: annual, in advance.
- Payment terms: 30 days from invoice.
- The implementation fee is invoiced once, separately from the subscription.
- All amounts are in pounds sterling.
Service levels
| Measure | Commitment |
|---|---|
| Availability | 99.5% |
| P1 first response | 4 business hours |
| Service credit | 5% of one month's fee |
| Credit basis | Availability only |
Service credits under this order form are given for availability breaches only. They are not given for data freshness.
Scope notes
Starter covers one team, with pages, chat and search, and a six-monthly check-in. The implementation covers connecting up to the number of sources named in the implementation line above, built and run inside the Customer's own Snowflake account.
Signatures
Signed on 17 Jul 2023.
| Sprotbrough Recruitment | BG-Demo | |
|---|---|---|
| Signed | Authorised signatory | Nell Ashcombe |
| Title | Authorised signatory for the Customer | Chief Executive Officer and Co-founder |
| Date | 17 Jul 2023 | 17 Jul 2023 |