Sprotbrough Recruitment - Master Services Agreement v2
Documentdraft Sprotbrough Recruitment · contract · draft · 3 Jul 2023
Unsigned draft Master Services Agreement for the Starter tier, issued 3 Jul 2023. It states availability of 99.5%, P1 first response of 4 business hours, a £20k annual subscription and a £6,000 implementation fee. Not binding until both parties sign.
What it says
What this says
As at Fri 9 Oct 2026Unsigned draft Master Services Agreement for the Starter tier, issued 3 Jul 2023. It states availability of 99.5%, P1 first response of 4 business hours, a £20k annual subscription and a £6,000 implementation fee. Not binding until both parties sign.
What it is: a draft contract from the customer's contracts folder, marked "Not binding until signed by both parties." It sets Starter terms from 31 Jul 2023 to 30 Jul 2024 and carries no signatures.
Commits: the draft sets "Availability | 99.5%", "P1 first response | 4 business hours" and a nightly refresh "Complete by 07:00 customer local time on business days". Credits are 5% of one month's fee, for availability only. Billing is annual in advance, payable within 30 days.
Unusual: nothing departs from the standard Starter terms in the brief. The £20k matches the v1 Starter list price with 0% discount, and the £6,000 implementation fee is the standard Starter fee.
Not settled: the draft lists open points, namely the named team, the source systems and the data processing wording. Renewal is only "to be agreed in writing", with no auto-renewal. The text says the signed copy will replace it, but the evidence does not show who signed or when, so the executed order form decides contracted terms.
As found in this document
As at Fri 9 Oct 2026- Date end30 Jul 2024Source: the AI read of this record
- Date start31 Jul 2023Source: the AI read of this record
- Price£19,500Source: the AI read of this record
- Availability99.5%Source: the AI read of this record
- P1 first response4 business hoursSource: the AI read of this record
- Nightly refreshComplete by 07:00 customer local time on business daysSource: the AI read of this record
- Service credits5% of one month's fee if availability falls below the commitment in a month; availability onlySource: the AI read of this record
- Starter subscription price£19,500 annual recurring, 0% discountSource: the AI read of this record
- Implementation fee£6,000 one-off, four weeks, up to four connectorsSource: the AI read of this record
- Total contract value£25,500Source: the AI read of this record
- BillingSubscription billed annually in advance; implementation billed as a one-off chargeSource: the AI read of this record
- Payment termsAll invoices are payable within 30 days of the invoice dateSource: the AI read of this record
Body
Sprotbrough Recruitment - Master Services Agreement v2
Draft. Issued for review on 3 Jul 2023. Not binding until signed by both parties.
Parties
- Supplier: BG-Demo, London.
- Customer: Sprotbrough Recruitment, Doncaster.
- Account owner at BG-Demo: Nell Ashcombe, Chief Executive Officer and Co-founder.
- Customer success manager: Daniel Okafor.
Background
Sprotbrough Recruitment places warehouse, driving and engineering staff across South Yorkshire. It wishes to use B-Viz, built and run inside its own Snowflake account, to bring its recruitment data into one queryable layer. This agreement sets out the commercial terms for the Starter tier.
Term
- Start date: 31 Jul 2023.
- End date: 30 Jul 2024.
- The subscription runs for the term above. Renewal is to be agreed in writing before the end date.
Order lines
| Item | Type | Quantity | Unit price | Discount | Net |
|---|---|---|---|---|---|
| B-Viz Starter subscription | Recurring, annual | 1 | £20k | 0% | £20k |
| Implementation for Starter (four weeks, up to four connectors) | One-off | 1 | £6,000 | 0% | £6,000 |
Read the whole document (2,773 characters)
Total contract value: £26k, made up of the one-off implementation fee and the first annual subscription.
Annual recurring amount: £20k.
Billing and payment
- The subscription is billed annually in advance.
- The implementation fee is billed as a one-off charge.
- All invoices are payable within 30 days of the invoice date.
- All amounts are in pounds sterling.
Service levels
| Measure | Commitment |
|---|---|
| Availability | 99.5% |
| P1 first response | 4 business hours |
| Nightly refresh | Complete by 07:00 customer local time on business days |
Service credits. If availability falls below the commitment in a month, the customer is credited 5% of one month's fee. Credits apply to availability only. They do not apply to data freshness under the Starter tier.
Scope of the Starter tier
- One team, within the standard Starter user allowance.
- Connectors up to the Starter connector limit, as covered by the implementation line.
- Pages, chat and search.
- A six-monthly check-in with the customer success manager.
Open points before signature
- Customer to confirm the named team that will use B-Viz.
- Customer to confirm the list of source systems for the implementation.
- Legal wording on data processing to be reviewed by both sides.
Signatures
This draft carries no signatures. The signed copy will replace it on the day both parties sign.
| BG-Demo | Sprotbrough Recruitment | |
|---|---|---|
| Name | Nell Ashcombe | Authorised signatory |
| Title | Chief Executive Officer and Co-founder | To be confirmed by the customer |
| Date | Not yet signed | Not yet signed |