Leanne Partington
Person
Astley Brook Packaging · champion
Leanne is the day-to-day champion for the Growth subscription and the main user. She backs B-Viz but says price is not hers. Trust dipped in August after a data mismatch and was recovering by October.
Who they are
Insight
As at Fri 9 Oct 2026Leanne is the day-to-day champion for the Growth subscription and the main user. She backs B-Viz but says price is not hers. Trust dipped in August after a data mismatch and was recovering by October.
Role: Head of Customer Service, CRM champion. She was introduced as a prospect in Nov 2025 and has used the platform as an admin since 6 Mar 2026. She sponsored the Growth deal but does not own the budget.
Influence: Douglas Entwistle, the finance director, holds price and signs. Leanne shapes adoption and the value story, and her director is asking about the March renewal.
Watch: She cannot yet quantify value. Her team went back to spreadsheets in August, then recovered by October. She has not replied to the 1 Oct 2026 check-in request. Planner and credit access are the next steps.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Astley Brook Packaging | Head of Customer Service | champion | leanne.partington@astleybrook.example |
Activity
- 5 Oct 2026callAstley Brook Packaging / BG-Demo – Check In
- 1 Oct 2026email threadBooking our next check-in
- 17 Aug 2026callAstley Brook Packaging / BG-Demo – Check In
- 23 Jul 2026email threadFollow-up from our QBR
+1 - 22 Jul 2026ticketDashboards showing stale data after the nightly refresh
- 22 Jul 2026callAstley Brook Packaging / BG-Demo – QBR+1
- 20 Jul 2026email threadBooking your quarterly review
- 19 Jun 2026callAstley Brook Packaging / BG-Demo – Check In
- 16 Jun 2026email threadCheck-in call and how things are going
- 11 Jun 2026eventBG-Demo Customer Day London
+116 - 23 May 2026email threadInvitation: BG-Demo Customer Day London
- 8 May 2026ticketHow to filter complaints by brand and line
- 13 Apr 2026callAstley Brook Packaging / BG-Demo – Onboarding
- 9 Apr 2026ticketComplaint showing under the wrong brand
- 31 Mar 2026callAstley Brook Packaging / BG-Demo – Onboarding
- 17 Mar 2026email threadKickoff follow-up and next steps+1
- 16 Mar 2026callAstley Brook Packaging / BG-Demo – Kickoff+1
- 4 Feb 2026email threadFollowing up on today's negotiation call
+1 - 3 Feb 2026callAstley Brook Packaging / BG-Demo – Negotiation+1
- 19 Jan 2026email threadAstley Brook proposal: follow-up after Monday's call
- 16 Jan 2026callAstley Brook Packaging / BG-Demo – Proposal
- 14 Jan 2026email threadScheduling the proposal walk-through
- 7 Jan 2026email threadFollow-up: demo and next steps
+2 - 6 Jan 2026callAstley Brook Packaging / BG-Demo – Demo+2
- 30 Dec 2025email threadScheduling the demo
- 30 Dec 2025email threadFollow-up: B-Viz demo+1
- 29 Dec 2025callAstley Brook Packaging / BG-Demo – Demo+1
- 23 Dec 2025email threadScheduling the demo
- 10 Dec 2025email threadFollow-up from our discovery call
- 9 Dec 2025callAstley Brook Packaging / BG-Demo – Discovery
- 21 Nov 2025dealAstley Brook Packaging – New
- 18 Nov 2025email threadIntroduction: Leanne Partington at Astley Brook Packaging
- 19 Sep 2024eventBG-Demo webinar
+24 - 1 Sep 2024email threadInvitation: BG-Demo webinar on 19 Sep 2024