What was said
What this says
As at Fri 9 Oct 2026Alice Brewer invited Leanne Partington and her team to the in-person Customer Day London on Thu 11 Jun 2026 and asked to quote Astley Brook's story. There is no customer response in the thread.
Ask: Alice wants attendee names and permission to share a short story on how customer service, key accounts and credit now see each brand together. She promised a draft for approval and nothing shared without written say-so.
Customer view: none recorded, as Leanne does not reply here.
Next: a reply from Leanne is needed. A customer story would be a reference opportunity, though it is marketing rather than a commercial change.
The thread
Updated 9 Oct 26Messages
- Alice Brewer 23 May 2026 17:06Hi Leanne, I'm working on the BG-Demo Customer Day London, which takes place in person on Thursday 11 June 2026, and I'd like to invite you and anyone from your team who would enjoy it. The day is for customers to meet each other, see what other teams are doing with their data and tell us what they'd like next. Astley Brook has only been with us since 6 Mar 2026, so you're a fresh voice in the room, and the story here is how customer service, key accounts and credit now see each brand together. Would you be happy for us to quote that, perhaps as a short story on the day? I'll send a draft for your approval before anything is shared, and nothing goes out with your name on it without your written say-so. If you can join us, reply with the names of who is coming and I'll add them to the list. Full details will follow once you've confirmed. Best, Alice Head of Marketing, BG-Demo