Who they are
Insight
As at Fri 9 Oct 2026Sanne Verhoeven is the champion and main B-Viz contact at Kralingse Expeditie. She shapes the Growth rollout but will not sign without Bart. Usage fell before the January renewal, and she is a key-person risk.
Role: Head of Account Management in Rotterdam, CRM champion, and platform admin user created 16 Jan 2026. She asked 749 of 9466 questions, 8% of the organisation's questions over the last 12 months.
Influence: She drove the Growth purchase and sets the value test: fewer disputed invoices. She cannot sign alone and repeatedly says Bart decides. Elena Novak named her as the main contact, a key-person risk.
Watch: Active users fell by almost a third. She blames summer leave and old habits, still sees value, and wants the reasons before discussing renewal. The term ends on 15 Jan 2027. Thijs is the only trained administrator.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Kralingse Expeditie | Head of Account Management | champion | sanne.verhoeven@kralingse.example |
Activity
- 3 Sep 2026callKralingse Expeditie / BG-Demo – Check In
- 26 Aug 2026email threadSetting up a check-in on how your teams are using B-Viz
- 16 Jul 2026eventBG-Demo webinar
+53
- 4 Jul 2026email threadInvitation: BG-Demo webinar on 16 Jul 2026
- 3 Jul 2026email threadNotes from our check-in
- 2 Jul 2026callKralingse Expeditie / BG-Demo – Check In
- 10 Jun 2026callKralingse Expeditie / BG-Demo – QBR
+2
- 2 Jun 2026email threadScheduling our next quarterly review
- 8 May 2026email threadCheck-in notes and agreed actions
- 7 May 2026callKralingse Expeditie / BG-Demo – Check In
- 5 Mar 2026callKralingse Expeditie / BG-Demo – Onboarding
- 26 Feb 2026callKralingse Expeditie / BG-Demo – Onboarding
- 9 Feb 2026callKralingse Expeditie / BG-Demo – Onboarding
- 2 Feb 2026callKralingse Expeditie / BG-Demo – Onboarding
- 26 Jan 2026email threadKickoff follow-up and next steps
+2
- 23 Jan 2026callKralingse Expeditie / BG-Demo – Kickoff
+2
- 20 Jan 2026email threadKickoff scheduling
- 23 Dec 2025email threadOrder form for review before signature
+2
- 22 Dec 2025callKralingse Expeditie / BG-Demo – Negotiation
+2
- 10 Dec 2025email threadProposal follow-up and next steps
- 8 Dec 2025callKralingse Expeditie / BG-Demo – Proposal
- 1 Dec 2025email threadProposal walkthrough: finding a time
- 26 Nov 2025email threadDemo follow-up and questions from your team
+2
- 24 Nov 2025callKralingse Expeditie / BG-Demo – Demo
+2
- 20 Nov 2025email threadArranging the demo on your data
- 11 Nov 2025email threadFollowing up on our discovery conversation
- 10 Nov 2025callKralingse Expeditie / BG-Demo – Discovery
- 6 Nov 2025email threadDiscovery call: finding a time
- 24 Oct 2025dealKralingse Expeditie – New