What was said
What this says
As at Fri 9 Oct 2026Logistical sales thread: Matteo Ricci and Sanne Verhoeven fixed the demo for Wednesday at 10:00. Sanne will bring Thijs and Lotte and wants one importer shown end to end with a late shipment.
Ask: Sanne wants a demo of one importer from start to end including a late shipment, not a clean example. A sample is acceptable.
Customer view: Lotte, senior account manager for retail importers, has the most complaints and will ask hard questions.
Next: Matteo sends the invitation and Anya prepares a sample with a late shipment.
The thread
Updated 9 Oct 26Typesales
Messages2
First message2025-11-20
Last message2025-11-20
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Messages
- Matteo Ricci 20 Nov 2025 13:21Dear Sanne, I would like to propose a time for the demo. Our solutions engineer, Anya, has looked at what Thijs shared and is confident she can show a sample of your shipments, exceptions and invoices together. I would rather say plainly that it will be a sample, not your full history. Would next Wednesday at 10:00 suit you? If you prefer the afternoon, Thursday at 15:00 is also possible. It would be good to have someone from the retail side of account management there, since they feel the delays most. Please let me know and I will send the invitation. Best regards, Matteo
- Sanne Verhoeven 20 Nov 2025 16:13Hi Matteo, Wednesday at 10:00 is good. I will bring Thijs and Lotte. Lotte is our senior account manager for retail importers, she has the most complaints, so she will ask hard questions. A sample is fine. Please make sure the demo shows one importer from start to end, with a late shipment in it. Not a nice clean example. Groet, Sanne
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