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Kralingse Expeditie logo Kralingse Expeditie · sales

Logistical sales thread: Matteo Ricci and Sanne Verhoeven fixed the demo for Wednesday at 10:00. Sanne will bring Thijs and Lotte and wants one importer shown end to end with a late shipment.

What was said

What this says

As at Fri 9 Oct 2026

Logistical sales thread: Matteo Ricci and Sanne Verhoeven fixed the demo for Wednesday at 10:00. Sanne will bring Thijs and Lotte and wants one importer shown end to end with a late shipment.

Ask: Sanne wants a demo of one importer from start to end including a late shipment, not a clean example. A sample is acceptable.

Customer view: Lotte, senior account manager for retail importers, has the most complaints and will ask hard questions.

Next: Matteo sends the invitation and Anya prepares a sample with a late shipment.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

The thread

Updated 9 Oct 26
Typesales
Messages2
First message2025-11-20
Last message2025-11-20

Messages

  1. Matteo Ricci
    Matteo Ricci 20 Nov 2025 13:21
    to Sanne Verhoeven
    Dear Sanne, I would like to propose a time for the demo. Our solutions engineer, Anya, has looked at what Thijs shared and is confident she can show a sample of your shipments, exceptions and invoices together. I would rather say plainly that it will be a sample, not your full history. Would next Wednesday at 10:00 suit you? If you prefer the afternoon, Thursday at 15:00 is also possible. It would be good to have someone from the retail side of account management there, since they feel the delays most. Please let me know and I will send the invitation. Best regards, Matteo
  2. Sanne Verhoeven
    Sanne Verhoeven 20 Nov 2025 16:13
    to Matteo Ricci
    Hi Matteo, Wednesday at 10:00 is good. I will bring Thijs and Lotte. Lotte is our senior account manager for retail importers, she has the most complaints, so she will ask hard questions. A sample is fine. Please make sure the demo shows one importer from start to end, with a late shipment in it. Not a nice clean example. Groet, Sanne

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