Who they are
Insight
As at Fri 9 Oct 2026Niamh Fahy is the hands-on admin and day-to-day contact for Menlo Quay Medical on Growth. She asked 7% of the organisation's questions over 12 months. She raised the July stale dashboards and September duplicate complaint records tickets.
Role: Quality Systems Analyst in Galway and the only named admin from the onboarding calls. She set up the CRM connector, tests accounts she knows and is gathering the team list for wider access. Orla Mannion sponsors the account.
Influence: she shapes how B-Viz is rolled out, with a phased plan and cautious questions on read-only access. Budget sits above her: Orla's director holds it, so she is not the economic buyer.
Watch: both tickets concern data she relies on for regulatory records. The September merge went ahead without her confirmation shown in the record, and other duplicates are not shown as resolved. A second admin was advised but is not shown.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Menlo Quay Medical | Quality Systems Analyst | admin | niamh.fahy@menloquay.example |
Activity
- 15 Sep 2026ticketDuplicate complaint records in the complaints view
- 21 Jul 2026ticketDashboards showing old figures this morning
- 16 Jul 2026eventBG-Demo webinar
+53
- 3 Jul 2026email threadInvitation: BG-Demo webinar
- 11 Jun 2026eventBG-Demo Customer Day London
+116
- 28 May 2026email threadFollow-up from our QBR
+1
- 27 May 2026callMenlo Quay Medical / BG-Demo – QBR
+1
- 11 Mar 2026eventData leaders conference (BG-Demo stand)
+20
- 9 Mar 2026callMenlo Quay Medical / BG-Demo – Training
- 4 Mar 2026email threadInvitation: data leaders conference in Manchester
- 13 Feb 2026callMenlo Quay Medical / BG-Demo – Onboarding
- 11 Feb 2026email threadNext onboarding session: timing
- 6 Feb 2026callMenlo Quay Medical / BG-Demo – Onboarding
- 2 Feb 2026callMenlo Quay Medical / BG-Demo – Onboarding
- 26 Jan 2026email threadOnboarding sessions: scheduling
- 23 Jan 2026callMenlo Quay Medical / BG-Demo – Onboarding
- 16 Jan 2026email threadBooking the next working session
- 16 Jan 2026callMenlo Quay Medical / BG-Demo – Onboarding
- 9 Jan 2026callMenlo Quay Medical / BG-Demo – Onboarding
- 8 Jan 2026email threadNext onboarding session and access questions
- 5 Jan 2026email threadFollowing up on kickoff: summary and next steps
+2
- 2 Jan 2026callMenlo Quay Medical / BG-Demo – Kickoff
+2
- 31 Dec 2025email threadScheduling your onboarding sessions
- 20 Nov 2025eventBG-Demo webinar
+41
- 18 Nov 2025email threadDemo follow-up and next steps
+2
- 14 Nov 2025callMenlo Quay Medical / BG-Demo – Demo
+2
- 6 Nov 2025email threadInvitation: BG-Demo webinar on 20 Nov 2025
- 18 Sep 2025eventBG-Demo webinar
+25
- 15 Sep 2025email threadInvitation: BG-Demo webinar on Thursday