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Eoin Hegarty

Eoin Hegarty

Person

Kilcolgan Payments logo Kilcolgan Payments · admin

Eoin Hegarty is the hands-on admin and main technical contact at Kilcolgan Payments. He asks 28% of the organisation's questions over the last 90 days, which is a key-person risk. He raises most tickets, several on stale or duplicate data.

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Who they are

Insight

As at Fri 9 Oct 2026

Eoin Hegarty is the hands-on admin and main technical contact at Kilcolgan Payments. He asks 28% of the organisation's questions over the last 90 days, which is a key-person risk. He raises most tickets, several on stale or duplicate data.

Role: Payments Data Analyst in Dublin, CRM admin and platform admin since the account was created on 29 Aug 2025. He led configuration and testing at kickoff and raised 14 tickets.

Influence: He acts as a champion and daily user rather than a budget holder. Clodagh Fitzgerald, Head of Client Services, voiced the adoption worry and the demo views.

Watch: He asked 1696 of 6026 questions over the last 12 months, 28%. Recent tickets cover stale dashboards, an overnight refresh timeout on 21 Jul 2026, duplicate records and a repeatable export crash. If he leaves, usage and admin cover would be thin.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

AImade from

CRM records

OrganisationTitleRoleEmail
Kilcolgan PaymentsPayments Data Analystadmineoin.hegarty@kilcolgan.example
CRMmade from

Activity

  • 2 Oct 2026ticketFeature request: Scheduled reports Eoin Hegarty, Kate OrmerodKilcolgan Payments logoEoin HegartyKate Ormerod
  • 22 Sep 2026ticketHow do I filter by date range in search? Eoin Hegarty, Kate OrmerodKilcolgan Payments logoEoin HegartyKate Ormerod
  • 29 Jul 2026ticketExport causing system crash Eoin Hegarty, Olivia GrantKilcolgan Payments logoEoin HegartyOlivia Grant
  • 21 Jul 2026ticketNightly refresh didn't complete Eoin Hegarty, Bethan ListerKilcolgan Payments logoEoin HegartyBethan Lister
  • 23 Jun 2026ticketDashboard showing old data Eoin Hegarty, Kate OrmerodKilcolgan Payments logoEoin HegartyKate Ormerod
  • 11 Jun 2026eventBG-Demo Customer Day London Alice Brewer, Callum Reid, Liam Doherty, Aisha Rahman, Imogen Hartley, Kelly Sharpe, Greg Haskins, Tanya Briggs, Ravi Atherton, Kirsty Rigby, Toby Mellor, Hugh Firth, Kofi Asamoah, Priti Varma, Andrew Sugden, Claire Ackroyd, Siân Pritchard, Graham Tovey, Lee Hathaway, Gordon McInnes, Natasha Greaves, Adrian Mellor, Daan Visser, Helen Varley, Andrea Neumann, Shane Twomey, Huw Bevan, Dylan Price, Rhian Morgan, Tyler Brookes, Sandra Neale, Lindsay Pallister, Barry Coxon, Harry Kitching, Brittany Hayes, Karin Vossen, Martina Engel, Dirk Vogt, Eoin Hegarty, Maeve Doherty, Jacinta Hoad, Riley Tran, Els Van Damme, Katrien Wouters, Karen Midgley, Kevin Kershaw, Oliver Kirkby, Chris Jagger, Toby Cowell, Mark Brearley, Ian Brearley, Judith Saxton, Neil Craven, Richard Lazenby, Michelle Pomeroy, Rhys Gulliver, Lorraine Coombes, Graham Rowntree, Imran Qureshi, Leanne Partington, Phil Greenhalgh, Gregory Tanaka, Anjali Mehta, Noor el Amrani, Kerry Bramall, Gail Moorcroft, Euan Drummond, Niamh Fahy, Sinéad Kilkelly, Marloes Hendriks, Ilse de Graaf, Toby Westwood, Callum Rix, Melanie Scaife, Lynne Featherstone, Trevor Bulmer, Frank DeLuca, Beth Sawyer, Ralf Hoffmann, Kylie Dwyer, Karin Sjöberg, Linnea Holm, Annika Lund, Arnaud Janssens, Lena Becker, Jonas Lehmann, Markus Hofmann, Mike Delaney, Tyler Nguyen, Dev Malhotra, Jess Doyle, Lachlan Hutchinson, Malcolm Ridgway, Tariq Saleem, Gareth Pugh, Kwame Asante, Matthias Ebner, Dennis Wolter, Danielle Okonkwo, Lauren Pilkington, Stuart Haworth, Nadia Bashir, Carl Whittle, Kirsty Robson, Samuel Adeyemi, Clara Hoskins, Gavin Rudd, Ruud Verhoeven, Raymond Tsai, Ingrid Solberg, Pauline Metcalfe, Tracey Bainbridge, Vikram Sethi, Andy Buckley, Yara El Idrissi, Phil Catterall, Monique Fairley, Elliot Rosen, Javier OrtizAlice BrewerCallum ReidLiam Doherty+116
  • 27 May 2026ticketPayments data missing from dashboard Eoin Hegarty, Bethan ListerKilcolgan Payments logoEoin HegartyBethan Lister
  • 7 May 2026ticketDuplicate client entries after import Eoin Hegarty, Kate OrmerodKilcolgan Payments logoEoin HegartyKate Ormerod
  • 7 May 2026ticketData not refreshing overnight Eoin Hegarty, Olivia GrantKilcolgan Payments logoEoin HegartyOlivia Grant
  • 15 Apr 2026email threadCollections connector sync issue Kate Ormerod, Eoin HegartyKilcolgan Payments logoKate OrmerodEoin Hegarty
  • 14 Apr 2026ticketDuplicate records in CRM data Eoin Hegarty, Kate OrmerodKilcolgan Payments logoEoin HegartyKate Ormerod
  • 19 Mar 2026eventBG-Demo webinar Alice Brewer, Richard Thorne, Ruben Smit, Imogen Hartley, Kelly Sharpe, Sam Yates, Danny Sargent, Ajay Bhatt, Vincent Almeida, Martin Firth, Alan Rennie, Natasha Greaves, Wayne Dobson, Christina Möller, Brenda Oldroyd, Tina Goddard, Maureen Ellis, Stijn Gielen, Clodagh Fitzgerald, Diarmuid Kenny, Eoin Hegarty, Ruth Ackroyd, Ronald Hetherington, Kevin Kershaw, Hugh Fenton, Chris Jagger, Darragh Quinlan, Tariq Mahmood, Anjali Mehta, Sabine Lechner, Colm Geraghty, Trevor Bulmer, Kyle Brumby, Arnaud Janssens, Anders Holm, Chris Riley, Chris Dyson, Jade Riley, Holly Tranter, Carl Whittle, Tomasz Wiśniewski, Clara Hoskins, Mirjam Hendriks, Tim SchröderAlice BrewerRichard ThorneRuben Smit+41
  • 11 Mar 2026eventData leaders conference (BG-Demo stand) Alice Brewer, Simon Harte, Sam Cheney, Margaret Cleland, Nicola Brearley, Shane Twomey, Owain Jenkins, Tyler Brookes, Brenda Oldroyd, Martina Engel, Eoin Hegarty, Karen Midgley, Robyn Tyson, Rhonda Stierwalt, Niamh Fahy, Tessa Goring, Lynne Featherstone, Raj Bhogal, Gary Underwood, Stuart Haworth, Conor Daly, Petra Lüders, Clare HuddlestonAlice BrewerSimon HarteSam Cheney+20
  • 8 Mar 2026email threadData leaders conference in Manchester Alice Brewer, Eoin HegartyKilcolgan Payments logoAlice BrewerEoin Hegarty
  • 27 Feb 2026email threadBG-Demo webinar in March Alice Brewer, Eoin HegartyKilcolgan Payments logoAlice BrewerEoin Hegarty
  • 10 Dec 2025ticketMissing data in invoicing records Eoin Hegarty, Olivia GrantKilcolgan Payments logoEoin HegartyOlivia Grant
  • 25 Nov 2025ticketDuplicate customer records in data Eoin Hegarty, Olivia GrantKilcolgan Payments logoEoin HegartyOlivia Grant
  • 20 Nov 2025ticketHow do I search across systems? Eoin Hegarty, Bethan ListerKilcolgan Payments logoEoin HegartyBethan Lister
  • 7 Nov 2025ticketDashboards loading slowly Eoin Hegarty, Connor WebbKilcolgan Payments logoEoin HegartyConnor Webb
  • 20 Oct 2025ticketGetting started with connectors Eoin Hegarty, Bethan ListerKilcolgan Payments logoEoin HegartyBethan Lister
  • 29 Sep 2025callKilcolgan Payments / BG-Demo – Onboarding Laura Penhaligon, Eoin Hegarty, Clodagh FitzgeraldKilcolgan Payments logoLaura PenhaligonEoin HegartyClodagh Fitzgerald
  • 22 Sep 2025callKilcolgan Payments / BG-Demo – Onboarding Laura Penhaligon, Eoin Hegarty, Clodagh FitzgeraldKilcolgan Payments logoLaura PenhaligonEoin HegartyClodagh Fitzgerald
  • 16 Sep 2025callKilcolgan Payments / BG-Demo – Onboarding Laura Penhaligon, Eoin HegartyKilcolgan Payments logoLaura PenhaligonEoin Hegarty
  • 8 Sep 2025callKilcolgan Payments / BG-Demo – Kickoff Laura Penhaligon, Daniel Okafor, Clodagh Fitzgerald, Eoin HegartyKilcolgan Payments logoLaura PenhaligonDaniel OkaforClodagh Fitzgerald+1
  • 2 Jul 2025callKilcolgan Payments / BG-Demo – Demo Lewis Kerr, Anya Petrova, Clodagh Fitzgerald, Eoin HegartyKilcolgan Payments logoLewis KerrAnya PetrovaClodagh Fitzgerald+1
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BG-Demo is a fictional company; every organisation and person here is invented. B-Viz is the tool. Data as of Fri 9 Oct 2026. Help & Support

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DataRecords
Organisations300
People at customers1,880
BG-Demo staff records (in post and leavers)65
Calls2,593
Email threads3,882
Support tickets1,502
Documents1,582
Deals403
Invoices365
Events49
News items147

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Viz is the tool that reads its data.

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