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Kate Ormerod

Feature request: Scheduled reports

Ticketsolved

Kilcolgan Payments logo Kilcolgan Payments · Feature request: Scheduled reports

Customer requested automated scheduled reports to email (weekly collections summary). Kate confirmed it is on the roadmap but not committed. Customer engaged and interested.

Priority low

What happened

What this says

As at Fri 9 Oct 2026

Customer requested automated scheduled reports to email (weekly collections summary). Kate confirmed it is on the roadmap but not committed. Customer engaged and interested.

Problem: Eoin asked for ability to schedule reports to email automatically, saving his team from manual weekly pulls. Handling: Kate acknowledged the request as a feature on the roadmap, committed to including his use case in the product brief, and set expectations on timing. Watch: Slow first response (780 minutes) on a low-priority feature request. The request signals engagement and shows customer sees additional value in the brain.

AI · claude-haiku-4-5-20251001 · as at Fri 9 Oct 2026

Details

Updated 9 Oct 26
Prioritylow
Statussolved
Categoryfeature_request
Channelweb
First response (min)780
Helpdeskmade from

Trail

  1. Eoin Hegarty
    created · Eoin Hegarty 2 Oct 2026 09:38
    Would it be possible to schedule reports to email automatically - say, a weekly collections summary? Right now we have to remember to pull it manually.
  2. Kate Ormerod
    Public reply · Kate Ormerod 2 Oct 2026 22:38
    Hi Eoin, thanks for the suggestion. Scheduled reports is a feature request we've had from a few customers - it's on the roadmap but not committed yet. I'll make sure your use case is included in the brief. We'll keep you posted on timing.
  3. Eoin Hegarty
    Public reply · Eoin Hegarty 6 Oct 2026 13:13
    Great, thanks. That would save us a lot of time.
  4. Kate Ormerod
    Status change · Kate Ormerod 7 Oct 2026 13:01
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