Who they are
Insight
As at Fri 9 Oct 2026Hepscott's Resourcing Coordinator and platform admin, and the main day-to-day contact. She raised 17 tickets and asked 14% of the organisation's questions in the 12 months to Jul 2025. Her platform user was deactivated on 29 Aug 2025.
Role: CRM admin and platform admin at Hepscott Recruitment, based in Newcastle upon Tyne. She joined onboarding on 11 Sep 2023 as the second named contact and maintains the ownership list. Her platform user was created on 30 Aug 2023 and deactivated on 29 Aug 2025.
Influence: A hands-on champion rather than a signer. She asked for proposal figures in writing for finance and later asked to add a finance admin. Operations manager Nichola Hogg appears to lead on commercial matters.
Watch: Her tickets are mostly data quality: duplicates, stale status, a stopped connector. The latest, on 10 Jul 2025, was a source that stopped updating after a system change. The evidence does not show why her user was deactivated or who now holds the admin role.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Hepscott Recruitment | Resourcing Coordinator | admin | chantelle.errington@hepscott.example |
Activity
- 24 Feb 2026eventRevenue leaders roundtable
+54
- 10 Jul 2025ticketConnected source has stopped updating
- 23 Jun 2025ticketSame candidate appearing twice in answers
- 15 May 2025ticketAdding a second admin
- 9 Apr 2025ticketExporting most used searches for a monthly report
- 17 Jan 2025ticketHow do I set the default page when the chat opens?
- 28 Nov 2024ticketHow do I set up a new starter with the same pages?
- 21 Oct 2024ticketFeature request: weekly activity view by consultant
- 8 Oct 2024ticketConnector has stopped updating
- 3 Jul 2024ticketCandidate pages very slow to load
- 13 Jun 2024eventBG-Demo Customer Day
+28
- 21 May 2024ticketWrong job titles on some candidate records
- 19 Apr 2024ticketCandidate status out of date in search
- 18 Mar 2024ticketHow to export a list from the pages view
- 15 Feb 2024ticketSetting up access for a new consultant
- 13 Dec 2023ticketDuplicate rows in a saved view
- 24 Nov 2023ticketBlank screen on search results page
- 9 Nov 2023ticketRecruiters can see pages they should not
- 25 Oct 2023ticketOnboarding status: first refresh not yet running
- 16 Oct 2023callHepscott Recruitment / BG-Demo – Training
- 26 Sep 2023callHepscott Recruitment / BG-Demo – Onboarding
- 11 Sep 2023callHepscott Recruitment / BG-Demo – Onboarding
- 27 Jul 2023email threadThanks for the demo and next steps
+1
- 27 Jul 2023callHepscott Recruitment / BG-Demo – Demo
+1