Who they are
Insight
As at Fri 9 Oct 2026Day-to-day champion and de facto admin for the Starter account at Hepscott Recruitment. Her platform user was deactivated on 29 Aug 2025. Geoff Lamb signs. She asked 13% of questions in the last 12 months before she left.
Role: Operations Manager and CRM champion, Newcastle upon Tyne. She joined discovery in July 2023, named herself admin at kickoff, and raised most tickets. Her platform account shows admin: no.
Influence: She shapes adoption and the renewal story, but Geoff Lamb, the Managing Director, signs and Irene Coulson checks the figures. In July 2025 she backed the renewal at fifteen licences and wanted the notes issue fixed before adding anything.
Watch: Her platform user was deactivated on 29 Aug 2025, the day the term ended. The evidence does not show whether she left or why, or who now acts as champion. Earlier reads flagged key-person dependence on her.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Hepscott Recruitment | Operations Manager | champion | nichola.hogg@hepscott.example |
Activity
- 28 Jul 2025callHepscott Recruitment / BG-Demo – Renewal
+2
- 7 Jul 2025ticketSetting up sign-in for a new team member
- 30 May 2025dealHepscott Recruitment – Renewal
- 16 May 2025callHepscott Recruitment / BG-Demo – Check In
- 10 Feb 2025ticketPages slow to load in the mornings
- 12 Nov 2024ticketFeature request: export a list of pages with owners
- 18 Jul 2024callHepscott Recruitment / BG-Demo – Renewal
+1
- 13 Jun 2024eventBG-Demo Customer Day
+28
- 31 May 2024dealHepscott Recruitment – Renewal
- 16 May 2024eventBG-Demo webinar
+23
- 21 Apr 2024email threadCome along to our webinar on Thursday 16 May 2024
- 1 Feb 2024callHepscott Recruitment / BG-Demo – Check In
- 24 Jan 2024email threadChecking in on how the team is getting on
- 16 Oct 2023callHepscott Recruitment / BG-Demo – Training
- 4 Oct 2023ticketRequest: save searches and share them with the team
- 26 Sep 2023callHepscott Recruitment / BG-Demo – Onboarding
- 11 Sep 2023callHepscott Recruitment / BG-Demo – Onboarding
- 5 Sep 2023callHepscott Recruitment / BG-Demo – Kickoff
- 11 Aug 2023callHepscott Recruitment / BG-Demo – Negotiation
+2
- 3 Aug 2023email threadProposal for Hepscott
- 2 Aug 2023callHepscott Recruitment / BG-Demo – Proposal
- 27 Jul 2023email threadThanks for the demo and next steps
+1
- 27 Jul 2023callHepscott Recruitment / BG-Demo – Demo
+1
- 20 Jul 2023callHepscott Recruitment / BG-Demo – Discovery
- 19 Jul 2023email threadBooking a demo on your own data
- 14 Jul 2023email threadSetting up a discovery session
- 7 Jul 2023dealHepscott Recruitment – New