Monique Jefferson
Person
Plum Grove Staffing · champion
Operations Manager at Plum Grove Staffing and the CRM champion. She drove the Starter purchase from discovery to kickoff and checks answers against source. Adoption beyond her and Brianna is the open risk.
Who they are
Insight
As at Fri 9 Oct 2026Operations Manager at Plum Grove Staffing and the CRM champion. She drove the Starter purchase from discovery to kickoff and checks answers against source. Adoption beyond her and Brianna is the open risk.
Role: Operations Manager and CRM champion. She raised the invoice-matching pain at discovery, joined the demo, proposal and negotiation calls, and took the commercial side after kickoff. Her platform user was created on 23 Jul 2026 and is not an admin.
Influence: Dennis Mrozek is the signer and Gloria Zamora reviews the order form, so Monique shapes the decision rather than making it. Her conditions were a clear total, a clear start date and no set-up burden on her team.
Watch: She is the main user, a key-person risk. Schedulers have barely logged in, worker records are not connected, and billing has no named owner. She values honest answers over polish.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Plum Grove Staffing | Operations Manager | champion | monique.jefferson@plumgrove.example |
Activity
- 22 Sep 2026eventRevenue leaders roundtable
+55 - 1 Sep 2026callPlum Grove Staffing / BG-Demo – Training
- 24 Aug 2026callPlum Grove Staffing / BG-Demo – Onboarding
- 21 Aug 2026email threadTraining for the team
- 27 Jul 2026callPlum Grove Staffing / BG-Demo – Kickoff
+1 - 21 Jul 2026email threadKick-off call
- 24 Jun 2026callPlum Grove Staffing / BG-Demo – Negotiation
+2 - 9 Jun 2026email threadFollowing up on the proposal
- 8 Jun 2026callPlum Grove Staffing / BG-Demo – Proposal
- 22 May 2026callPlum Grove Staffing / BG-Demo – Demo
+1 - 11 May 2026callPlum Grove Staffing / BG-Demo – Discovery
- 22 Apr 2026dealPlum Grove Staffing – New
- 19 Jun 2025eventBG-Demo webinar
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