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Jordan Pike

Plum Grove Staffing / BG-Demo – Negotiation

Callcompleted

Plum Grove Staffing logo Plum Grove Staffing · 24 Jun 2026 17:00

Negotiation call with president Dennis Mrozek and finance manager Gloria Zamora. The £28k total is held, in sterling. Route to signature is order form, Gloria's review, then Dennis signs by 6 Jul 2026.

What was said

What this says

As at Fri 9 Oct 2026

Negotiation call with president Dennis Mrozek and finance manager Gloria Zamora. The £28k total is held, in sterling. Route to signature is order form, Gloria's review, then Dennis signs by 6 Jul 2026.

What happened: Owen Tallis held the £28k total, saying it had already moved once and any change would be scope, not price. Gloria confirmed she needed it in sterling and Jordan confirmed it is invoiced in pounds.

Customer view: Dennis said the need is clear but his worry is the price, and he has been burnt before. Monique said operations is ready and has been waiting for months.

Commercial: Dennis is the signer. He wants the start date written into the order form, and Gloria wants the set-up shown separately on the invoice, which Jordan has yet to confirm.

Watch: Gloria will send written questions on invoice wording, and Jordan promised answers within the day. The call date of 24 Jun 2026 is before the as-of date, and the evidence does not show whether the order form was signed.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

Themes

As at Fri 9 Oct 2026
Theme
Price and signing route
Importance
upsell
Sentiment
mixed
Voice
decision-maker

Who was there

BG-Demo

Them

Follow-up

Next steps

As at Fri 9 Oct 2026
  • Jordan Pike to send the order form by the end of the week with start date, sterling total and payment terms.
  • Jordan Pike to confirm whether the invoice can show the set-up separately and answer Gloria's written questions within the day.
  • Owen Tallis to review the order form before it goes out, ahead of Dennis signing by 6 Jul 2026.

Risks

As at Fri 9 Oct 2026
  • Dennis is price-sensitive and has been burnt before, so he may push back on the total.
  • Signature depends on Gloria's sign-off and on invoice wording that Jordan has not yet confirmed.
  • The evidence does not show whether the order form was sent or signed by 6 Jul 2026.

Opportunities

As at Fri 9 Oct 2026
  • The signer is on the call and the need is acknowledged by both operations and the president.
  • Operations is ready and has waited months, which supports a quick start once signed.

Transcript

  1. Owen Tallis
    Owen Tallis
    Hi all, Owen Tallis from BG-Demo. Before anything else, where does this stand against the date?
  2. Jordan Pike
    Jordan Pike
    Hi Owen, hi everyone. We're aiming to have it signed by 6 Jul 2026, and I think we're on track if we settle the terms today.
  3. Dennis Mrozek
    Dennis Mrozek
    Hello. Dennis Mrozek. I'm the president here. I'm not going to talk long, I've read the proposal, I just want to know the number.
  4. Owen Tallis
    Owen Tallis
    Understood. The total is £28,000. We've already moved on that once, so let's not discount twice.
  5. Gloria Zamora
    Gloria Zamora
    Hi, Gloria Zamora, finance. Before we discuss anything else, is the £28,000 in sterling or dollars? I need to check how it goes into our ledger.
  6. Jordan Pike
    Jordan Pike
    Sterling. We invoice in pounds, so the amount you see is the amount you'll be billed.
  7. Gloria Zamora
    Gloria Zamora
    Good. And the payment terms, are they the standard ones? I need to see them in writing.
  8. Owen Tallis
    Owen Tallis
    Standard terms, and I'll send them with the order form. Any discount applies to the first term only, so it doesn't carry into a renewal.
  9. Monique Jefferson
    Monique Jefferson
    I'd like to say something for the team. The operations side is ready. We've been waiting on this for months.
  10. Dennis Mrozek
    Dennis Mrozek
    Monique's right, we need it. My worry is the price, not the need. I've been burnt before.
  11. Owen Tallis
    Owen Tallis
    That's fair, Dennis. What's the next dated step, so we know where we're going?
  12. Dennis Mrozek
    Dennis Mrozek
    I'd need Gloria to sign off the payment side first, then I'll look at the order form.
  13. Gloria Zamora
    Gloria Zamora
    Yes. I'd also like the invoice to show the set-up separately, if it's split out. Can you confirm that?
  14. Jordan Pike
    Jordan Pike
    I'll confirm it in the order form. I'd rather check the exact line wording than guess it now, so I'll come back to you on that.
  15. Owen Tallis
    Owen Tallis
    Good. Let's keep the number where it is. We're not moving it again, and any change is a change in scope, not in price.
  16. Dennis Mrozek
    Dennis Mrozek
    Fine. But I want the order form to say the start date. No vague wording.
  17. Owen Tallis
    Owen Tallis
    Agreed. Jordan, the start date goes in the order form, and I'll review it before it goes out.
  18. Jordan Pike
    Jordan Pike
    Got it. That's the start date, the sterling total, and the payment terms. I'll send the order form by the end of the week.
  19. Monique Jefferson
    Monique Jefferson
    Thanks, Jordan. That's what we need for our side too.
  20. Owen Tallis
    Owen Tallis
    Who signs?
  21. Dennis Mrozek
    Dennis Mrozek
    I do.
  22. Owen Tallis
    Owen Tallis
    Good, that's the right person. Then the next step is simple: order form, Gloria's review, then Dennis signs by 6 Jul 2026.
  23. Gloria Zamora
    Gloria Zamora
    That works, as long as the invoice wording is right. I'll send my questions over in writing so nobody's guessing.
  24. Owen Tallis
    Owen Tallis
    Please do. Jordan will answer them within the day.
  25. Jordan Pike
    Jordan Pike
    Absolutely. To be transparent, I'd rather have all the questions now than a surprise on the day. Thanks, Gloria.
  26. Dennis Mrozek
    Dennis Mrozek
    Right, I've got another meeting. Thanks, everyone.
  27. Owen Tallis
    Owen Tallis
    Thanks, Dennis. Thanks, Monique. Jordan, send the order form by the end of the week and we're done. Speak soon.
  28. Jordan Pike
    Jordan Pike
    Thanks all. Here's where we are: order form this week, questions from finance, signature by 6 Jul 2026. Bye.
  29. Monique Jefferson
    Monique Jefferson
    Thanks, Jordan. Bye.
  30. Gloria Zamora
    Gloria Zamora
    Bye, thank you.

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