B-Viz
Jordan Pike

Plum Grove Staffing / BG-Demo – Proposal

Callcompleted

Plum Grove Staffing logo Plum Grove Staffing · 8 Jun 2026 17:30

Proposal call with Monique Jefferson on a Starter deal at £28k total. Finance worry is paying for unused software. Target signature is 6 Jul 2026, with the president, finance manager and systems coordinator still to see it.

What was said

What this says

As at Fri 9 Oct 2026

Proposal call with Monique Jefferson on a Starter deal at £28k total. Finance worry is paying for unused software. Target signature is 6 Jul 2026, with the president, finance manager and systems coordinator still to see it.

What happened: Jordan walked Monique through the Starter proposal, quoting £28k as the total for the deal. Monique asked whether set-up was charged separately and Jordan said the breakdown would be in the document.

Customer view: Monique said finance will ask what happens if the tool is not used, because the company has been burnt before. Her conditions for a yes were a clear total, a clear start date and no set-up burden on her team.

Commercial: Jordan offered an adoption check at the first review and a written security evidence pack from the solutions engineer. The target is signature by 6 Jul 2026, ahead of the summer rush at the warehouses.

Watch: The president was out of office for a couple of days, so he had not yet seen the proposal. The finance manager and the staffing systems coordinator were not on this call.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

Themes

As at Fri 9 Oct 2026
Theme
Starter proposal review
Importance
upsell
Sentiment
positive
Voice
champion

Who was there

BG-Demo

Them

Follow-up

Next steps

As at Fri 9 Oct 2026
  • Jordan Pike to send the proposal that evening with his direct contact and a clear start date.
  • Monique Jefferson to bring the finance manager and the staffing systems coordinator to the next call.
  • The solutions engineer to send security evidence with any questionnaire answers.

Risks

As at Fri 9 Oct 2026
  • Finance wants to know what happens if the tool is not used, after a bad experience with an earlier tool.
  • The president had not yet seen the proposal and will ask about access and security.
  • The set-up must not fall on Monique's team on top of their jobs.

Opportunities

As at Fri 9 Oct 2026
  • Monique wants B-Viz running before the summer rush at the warehouses, giving a clear deadline.
  • An adoption check at the first review answers the finance concern about unused spend.

Transcript

  1. Jordan Pike
    Jordan Pike
    Hi Monique, Jordan. Quick agenda: I'll take you through the proposal, you tell me what's missing, and we agree the next step. About twenty-five minutes. Does that work?
  2. Monique Jefferson
    Monique Jefferson
    Hi Jordan. Yes, that works. I've got the proposal open, so go ahead.
  3. Jordan Pike
    Jordan Pike
    To be transparent, I want this to be a proposal you can take to your president without changing much. Here's where we are: the Starter tier for your team, and the total on the proposal is £28,000.
  4. Monique Jefferson
    Monique Jefferson
    Okay. Is that the full amount, or is there a separate charge for setting it up?
  5. Jordan Pike
    Jordan Pike
    The £28,000 is the total for this deal. I'd rather show you the breakdown in the document than guess it on a call, so I'll send it straight after.
  6. Monique Jefferson
    Monique Jefferson
    Good. Our president will want to see it in writing, and our finance team will check the total against what they expect.
  7. Jordan Pike
    Jordan Pike
    That's exactly right. What's the finance team's main question likely to be?
  8. Monique Jefferson
    Monique Jefferson
    Whether we pay for something we don't use. We've been burnt by a tool before, so they'll want to see what happens if it isn't used.
  9. Jordan Pike
    Jordan Pike
    Fair. We'd check adoption with you at the first review, and the terms make clear what's included. I'll put that in the document too.
  10. Monique Jefferson
    Monique Jefferson
    Okay. And the security side? I know our president will ask about access.
  11. Jordan Pike
    Jordan Pike
    Our solutions engineer will answer any questionnaire. I'm not going to promise anything I haven't checked, so he'll send the evidence with it.
  12. Monique Jefferson
    Monique Jefferson
    Good. That's what I'd want. Sorry, go on.
  13. Jordan Pike
    Jordan Pike
    What would make this a yes? I'd like to hear it from you, not from the document.
  14. Monique Jefferson
    Monique Jefferson
    A clear total, a clear start date, and that my team isn't doing the set-up on top of their jobs.
  15. Jordan Pike
    Jordan Pike
    All three are reasonable. The set-up is the part we handle, with your team only needing a few sessions. I'll make that clear in writing.
  16. Monique Jefferson
    Monique Jefferson
    Good. And timing. We'd like to be running before the summer rush at the warehouses.
  17. Jordan Pike
    Jordan Pike
    Then the target is to have it signed by 6 Jul 2026. That's realistic if the security questions come in this month.
  18. Monique Jefferson
    Monique Jefferson
    Yes, I think so. I'll talk to our president tomorrow. He's out of the office for a couple of days first.
  19. Jordan Pike
    Jordan Pike
    No problem. I'd rather you take it to him properly than rush it. Can you tell me who else needs to see it?
  20. Monique Jefferson
    Monique Jefferson
    Our finance manager, and the staffing systems coordinator for the technical questions.
  21. Jordan Pike
    Jordan Pike
    Great. Let's get them both on the next call, so nobody's asking questions a week later.
  22. Monique Jefferson
    Monique Jefferson
    Yes. I'll set that up.
  23. Jordan Pike
    Jordan Pike
    Okay, I'm going to send the proposal tonight. Is there anything in it you'd like changed before it goes to your president?
  24. Monique Jefferson
    Monique Jefferson
    Can you make the start date a bit clearer? And the contact for questions should be you, not a shared inbox.
  25. Jordan Pike
    Jordan Pike
    Done. Both are easy. I'll put my direct contact on the front page and a start date in the first section.
  26. Monique Jefferson
    Monique Jefferson
    Perfect. Thanks, Jordan.
  27. Jordan Pike
    Jordan Pike
    Thanks, Monique. Here's where we are: proposal tonight, call with finance and the coordinator next, and we aim to sign by 6 Jul 2026. Speak soon.
  28. Monique Jefferson
    Monique Jefferson
    Sounds good. Bye, Jordan.

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Calls2,593
Email threads3,882
Support tickets1,502
Documents1,582
Deals403
Invoices365
Events49
News items147

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