Liam Sedgwick
Person
Rufforth Bakeries · admin
Liam Sedgwick is Rufforth Bakeries' ERP Analyst and sole named admin, and the main hands-on user. He asked 24% of the organisation's questions in the last 90 days, a key-person risk. He raises most tickets and keeps the connectors working.
Who they are
Insight
As at Fri 9 Oct 2026Liam Sedgwick is Rufforth Bakeries' ERP Analyst and sole named admin, and the main hands-on user. He asked 24% of the organisation's questions in the last 90 days, a key-person risk. He raises most tickets and keeps the connectors working.
Role: ERP Analyst in York, CRM role admin, with a platform admin account created 6 Feb 2026. He owns the orders export and reports connector and freshness faults.
Influence: He is a technical gatekeeper rather than the buyer. Melanie Scaife, Head of Customer Service, carries the senior voice, and Liam asked for written answers for audit at the demo.
Watch: He asked 28% of questions over the last 12 months and 24% over the last 90 days. Tickets on stale dashboards and a blocked export show where confidence can slip. The evidence does not show a confirmed fix for the export button.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Rufforth Bakeries | ERP Analyst | admin | liam.sedgwick@rufforth.example |
Activity
- 2 Sep 2026ticketHow do I schedule a weekly credit report?
- 28 Jul 2026ticketHow do I show a retailer's orders, complaints and credit together?
- 21 Jul 2026ticketDashboards still showing last night's figures
- 16 Jun 2026ticketExport button greyed out on the orders page
- 10 Jun 2026ticketComplaints connector has stopped loading
- 13 May 2026ticketRetailer records showing twice in the complaints view
- 13 Apr 2026callRufforth Bakeries / BG-Demo – Training
- 24 Mar 2026callRufforth Bakeries / BG-Demo – Onboarding
- 17 Mar 2026callRufforth Bakeries / BG-Demo – Onboarding
- 9 Mar 2026callRufforth Bakeries / BG-Demo – Onboarding
- 3 Mar 2026callRufforth Bakeries / BG-Demo – Onboarding
- 23 Feb 2026callRufforth Bakeries / BG-Demo – Onboarding
- 24 Oct 2025email threadNext steps after the demo
+1 - 22 Oct 2025callRufforth Bakeries / BG-Demo – Demo+1
- 17 Apr 2025eventBG-Demo webinar
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