Toby Westwood
Person
Clayhithe Logistics · champion
Toby Westwood is the Operations Director and day-to-day sponsor at Clayhithe Logistics. He championed the Starter deal, but the Managing Director signs. On the 14 Sep 2026 renewal call he reported a usage dip and dispatch back on spreadsheets.
Who they are
Insight
As at Fri 9 Oct 2026Toby Westwood is the Operations Director and day-to-day sponsor at Clayhithe Logistics. He championed the Starter deal, but the Managing Director signs. On the 14 Sep 2026 renewal call he reported a usage dip and dispatch back on spreadsheets.
Role: Operations Director in Cambridge, recorded as champion in the CRM. His platform user was created on 26 Oct 2025 and is not an admin. Callum Rix is the hands-on administrator.
Influence: He sponsors and shapes scope, access and adoption, but Alexandra Peck, the Managing Director, signs. She questioned the rise from £20k to £22k on the 14 Sep 2026 call. Toby said earlier that his MD asked what the contract is worth.
Watch: Usage has dipped since spring and the Starter term ends in October. The evidence does not show a reply to the Customer Day invitation or a booked follow-up value review.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Clayhithe Logistics | Operations Director | champion | toby.westwood@clayhithe.example |
Activity
- 14 Sep 2026callClayhithe Logistics / BG-Demo – Renewal
+1 - 24 Jul 2026dealClayhithe Logistics – Renewal
- 11 Jun 2026eventBG-Demo Customer Day London
+116 - 20 May 2026email threadInvitation: BG-Demo Customer Day London
- 23 Mar 2026ticketRequest: weekly exceptions summary email
- 25 Nov 2025callClayhithe Logistics / BG-Demo – Training
- 21 Nov 2025email threadTraining dates for your team
- 20 Nov 2025eventBG-Demo webinar
+41 - 18 Nov 2025callClayhithe Logistics / BG-Demo – Onboarding
- 11 Nov 2025callClayhithe Logistics / BG-Demo – Onboarding
- 3 Nov 2025ticketDuplicate jobs on the delivery exceptions page
- 3 Nov 2025callClayhithe Logistics / BG-Demo – Kickoff
+1 - 23 Sep 2025eventRevenue leaders roundtable
+46 - 12 Sep 2025email threadClayhithe proposal: points to agree
+2 - 12 Sep 2025callClayhithe Logistics / BG-Demo – Negotiation+2
- 12 Aug 2025email threadClayhithe proposal, next steps
- 12 Aug 2025callClayhithe Logistics / BG-Demo – Proposal
- 11 Jul 2025callClayhithe Logistics / BG-Demo – Demo
+1 - 11 Jun 2025callClayhithe Logistics / BG-Demo – Discovery
- 12 May 2025dealClayhithe Logistics – New