What was said
What this says
As at Fri 9 Oct 2026Tom Ashdown listed three open points before an order form: Starter term, start date and first-term discount. Toby Westwood accepts the Starter term and wants an early start. Alexandra Peck wants figures and a decision before 10 Oct 2025.
Ask: Tom wanted a yes or no on the discount and agreement on the start date. Owen Tallis is helping with the commercials.
Customer view: Toby says the Starter term works and wants to start early. Margaret Crisp needs the discount in writing before she can take it internally.
Next: Alexandra says send the figures and the company will decide. She wants it settled before 10 Oct 2025, so the written discount offer is the gating item.
The thread
Updated 9 Oct 26Messages
- Tom Ashdown 12 Sep 2025 15:54Hi Alexandra, Toby and Margaret, Thanks for the time on the call. To keep things moving, I've put the open points in one place: the Starter term, the start date for your team, and the first-term discount. Once we agree those, I can get the order form over to you. Owen is copied in as he's helping me with the commercials. Could we have a yes or no on the discount by the end of next week? Cheers, Tom
- Toby Westwood 15 Sep 2025 13:31Tom, On the start date, we'd like to be as early as is sensible, so the team can get going. The Starter term as described works for us. On the discount, Margaret will need to see it in writing before she can take it through internally. Thanks, Toby
- Tom Ashdown 17 Sep 2025 12:50Hi all, Thanks Toby, that's helpful. Owen and I are looking at the discount now and I'll come back to you with the figures in writing. It would only apply to the first term. Cheers, Tom
- Alexandra Peck 17 Sep 2025 13:06Tom, Fine by me. Send the figures across and we'll decide. We'd still like this sorted before 10 Oct 2025. Alexandra