Kettlewell Lettings

Kettlewell Lettings has an executed Starter order form, MSA and DPA, all signed 13 Mar 2024, for a term of 27 Mar 2024 to 26 Mar 2025 at £20k a year. No document shows a later term or renewal.

Executed: the signed order form of 13 Mar 2024 sets the Starter tier for 15 licensed users and up to 4 connectors, at £20k billed annually in advance plus a £6,000 one-off implementation, with 0% discount. The term runs 27 Mar 2024 to 26 Mar 2025.

Executed: the signed MSA of the same date matches those terms. The signed DPA names Kettlewell Lettings as controller and BG-Demo as processor inside the customer's own Snowflake account, and sets no price or service levels.

Open items: the draft proposal of 15 Feb 2024, the final proposal of 20 Feb 2024 and the draft MSA v2 of 4 Mar 2024 are superseded by the executed paper signed 13 Mar 2024. Each shows £20k a year and a total of £26k.

Contradictions: the draft MSA v2 of 4 Mar 2024 gives P1 first response as four hours, while the executed order form says 4 business hours. The onboarding plan of 31 Mar 2024 labels £20k as annual recurring revenue, but the order form states it only as the first-term subscription price.

Commitments: availability 99.5%, P1 first response 4 business hours, and service credits for availability only at 5% of one month's fee. Invoices are payable within 30 days. The DPA binds BG-Demo to process data only on the customer's documented instructions.

Gaps: the roll-up covers all seven documents held. None of them states a renewal clause, auto-renewal or any term after 26 Mar 2025. The current contract status is therefore not shown and must be checked against invoices and the CRM.

Gaps: no document names the customer's signatories. The onboarding plan names Daniel Okafor as owner of the renewal planning, but these documents do not show whether he still works at BG-Demo.

AI · claude-opus-5-5 · as at Fri 9 Oct 2026