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Kettlewell Lettings - Master Services Agreement v2

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Kettlewell Lettings logo Kettlewell Lettings · contract · draft · 4 Mar 2024

Draft Master Services Agreement v2 for the Starter tier, dated 4 Mar 2024, marked not for signature. It states price £20k a year, availability 99.5% and P1 first response of four hours. Signatories and connector list are still open.

What it says

What this says

As at Fri 9 Oct 2026

Draft Master Services Agreement v2 for the Starter tier, dated 4 Mar 2024, marked not for signature. It states price £20k a year, availability 99.5% and P1 first response of four hours. Signatories and connector list are still open.

What it is: a draft contract between BG-Demo and Kettlewell Lettings of Harrogate, headed "Not for signature until the open points below are closed." It supersedes version 1, which "is not to be relied on."

Commits: if signed, Starter subscription at £20k billed annually in advance, plus a £6,000 one-off implementation, total contract value £26k. Payment is 30 days from invoice; term 27 Mar 2024 to 26 Mar 2025; availability 99.5%; P1 first response four hours; availability credit 5% of one month's fee.

Unusual: nothing off the standard Starter terms. It states that no discount applies, and the term has no stated renewal clause.

Not settled: signatory names and titles, and the connector list for the implementation line. The text does not show that this draft was ever executed, so it cannot be treated as the contracted price or terms. The executed order form, if one exists, decides those.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

As found in this document

As at Fri 9 Oct 2026
  • Date end26 Mar 2025Source: the AI read of this record
  • Date start27 Mar 2024Source: the AI read of this record
  • Price£19,500Source: the AI read of this record
  • Starter subscription fee£19,500Source: the AI read of this record
  • Implementation fee, Starter tier£6,000Source: the AI read of this record
  • Total contract value£25,500Source: the AI read of this record
  • Billingbilled annually in advanceSource: the AI read of this record
  • Payment terms30 days from invoiceSource: the AI read of this record
  • Availability99.5%Source: the AI read of this record
  • P1 first responsefour hoursSource: the AI read of this record
  • Service credit for availability5% of one month's feeSource: the AI read of this record

Body

Kettlewell Lettings - Master Services Agreement v2

Draft. Dated 4 Mar 2024. Not for signature until the open points below are closed.

1. Parties

BG-Demo, supplier of B-Viz.

Kettlewell Lettings, customer, Harrogate.

2. Services

The customer takes the B-Viz Starter subscription for one team, with one implementation of the Starter tier.

3. Fees

LineTypeQtyUnit priceNet
B-Viz – Starter (SUB-STARTER)Recurring1£20k£20k
Implementation, Starter tier (four weeks, up to four connectors)One-off1£6,000£6,000

3.1 The annual recurring revenue is £20k, billed annually in advance.

3.2 The total contract value is £26k.

3.3 Payment terms are 30 days from invoice.

No discount applies in this draft.

4. Term

4.1 The term starts on 27 Mar 2024.

4.2 The term ends on 26 Mar 2025.

5. Service levels

5.1 Availability: 99.5%.

5.2 P1 first response: four hours.

5.3 Service credit for availability: 5% of one month's fee.

6. Open points

Read the whole document (1,263 characters)
  • Names and job titles of the signatories are still to be confirmed.
  • The connector list in the implementation line is to be agreed with the customer.
  • This draft supersedes version 1. Version 1 is not to be relied on.
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