What the paper says
Document roll-up
As at Fri 9 Oct 2026Three documents executed on 6 Jul 2026 (MSA, data processing agreement, order form) fix B-Viz Starter at £22k per year plus a £6,000 implementation, 20 Jul 2026 to 19 Jul 2027. Two drafts and two proposals agree on price.
Executed: The signed order form of 6 Jul 2026 is the reference for contracted price and terms. It sets Starter at £22k per year plus a one-off £6,000 implementation, running 20 Jul 2026 to 19 Jul 2027.
The signed MSA and the signed data processing agreement, both dated 6 Jul 2026, sit alongside it. Jordan Pike signed all three for BG-Demo.
Open items: The draft MSA v2 of 22 Jun 2026 was superseded when the executed MSA was signed on 6 Jul 2026. The draft proposal of 3 Jun 2026 and the final proposal of 8 Jun 2026 are proposals, not contracts.
Contradictions: Price is consistent across all five commercial documents at £22k per year, with £28k as the total in each. The draft MSA v2 left the connector list and implementation start to be confirmed, while the executed order form limits connectors to four.
The executed MSA words the urgent first response as four hours, while the executed order form states a P1 first response of four business hours. The order form is the stated reference, so four business hours governs.
Commitments:
- Annual billing in advance, invoices payable within 30 days.
- Availability 99.5%, with a credit of 5% of one month's fee for an availability breach only.
- P1 first response within four business hours.
- Connectors limited to four.
- Data processed only on the customer's documented instructions, inside its own Snowflake account.
Gaps: This roll-up covers all seven documents held. No executed document names the customer signatory or gives a connector go-live date. None states a renewal notice period.
The onboarding plan of 25 Jul 2026 is internal. Its 15 licensed users and ninety-day renewal notice, owned by Marcus Bell, are not shown in the executed paper. The records do not show whether onboarding finished.
Executed terms
As at Fri 9 Oct 2026- Billingannual billing on 30 day payment termsSource: doc_251_006
- End2027-07-19Source: doc_251_006
- Price£22,000 per yearSource: doc_251_006
- Service levels["Availability 99.5%", "P1 first response four business hours", "Service credit 5% of one month's fee for an availability breach", "Connectors limited to four"]Source: doc_251_006
- Start2026-07-20Source: doc_251_006
- Term months12Source: doc_251_006
Documents
Updated 9 Oct 26- commercial
- delivery
- presales
Folders and documents as a list
- Contracts (4)
- Draft Starter master services agreement draft · contract · 22 Jun 2026
- Executed Starter master services agreement executed · contract · 6 Jul 2026
- Signed data processing agreement executed · dpa · 6 Jul 2026
- Signed Starter subscription order form executed · order form · 6 Jul 2026
- Onboarding (1)
- Starter onboarding plan and milestones issued · onboarding plan · 25 Jul 2026
- Proposals (2)
- Draft Starter tier proposal draft · proposal · 3 Jun 2026
- Starter tier proposal issued · proposal · 8 Jun 2026
Contradictions
As at Fri 9 Oct 2026| Document | Against | What differs |
|---|---|---|
| Plum Grove Staffing - Master Services Agreement (signed) | Plum Grove Staffing - Order Form (signed) | The executed MSA states an urgent first response of four hours. The executed order form states a P1 first response of four business hours and is the reference for terms. |
| Plum Grove Staffing - Master Services Agreement v2 | Plum Grove Staffing - Order Form (signed) | The draft MSA v2 of 22 Jun 2026 left the connector list and implementation start to be confirmed. The executed order form limits connectors to four. |