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Plum Grove Staffing - Master Services Agreement v2

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Plum Grove Staffing logo Plum Grove Staffing · contract · draft · 22 Jun 2026

Unsigned draft Master Services Agreement for B-Viz Starter at £22k a year plus a £6,000 one-off implementation. Availability 99.5%, urgent first response four hours. Term 20 Jul 2026 to 19 Jul 2027.

What it says

What this says

As at Fri 9 Oct 2026

Unsigned draft Master Services Agreement for B-Viz Starter at £22k a year plus a £6,000 one-off implementation. Availability 99.5%, urgent first response four hours. Term 20 Jul 2026 to 19 Jul 2027.

What it is: a draft MSA between BG-Demo and Plum Grove Staffing of Chicago, marked "Draft: subject to review and agreement". It covers Starter for one team, built inside the customer's Snowflake account.

Commits: "Annual recurring fee: £22k", "Total contract value: £28k", "Invoices are payable within 30 days." Service levels are "Availability: 99.5%" and a service credit of "5% of one month's fee", availability only.

Unusual: nothing off the standard Starter terms. The £22k matches the v2 list and the discount is 0%.

Not settled: the "Final connector list and implementation start to be confirmed". The document says an executed copy will supersede it, and it does not show that one exists or who signed. It is an open item, not the contracted position, and the term start has passed since the draft was written in June.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

As found in this document

As at Fri 9 Oct 2026
  • Date end19 Jul 2027Source: the AI read of this record
  • Date start20 Jul 2026Source: the AI read of this record
  • Price£22,000Source: the AI read of this record
  • Availability99.5%Source: the AI read of this record
  • First response to urgent issuesfour hoursSource: the AI read of this record
  • Service credit for availability5% of one month's feeSource: the AI read of this record
  • Annual recurring fee£22,000Source: the AI read of this record
  • Implementation, Starter (fixed fee)£6,000 one-offSource: the AI read of this record
  • Total contract value£28,000Source: the AI read of this record
  • BillingThe subscription is billed annually in advance.Source: the AI read of this record
  • PaymentInvoices are payable within 30 days.Source: the AI read of this record

Body

Master Services Agreement

Draft: subject to review and agreement

Between BG-Demo and Plum Grove Staffing

Parties

BG-Demo, a London data business, provides the B-Viz service. Plum Grove Staffing, of Chicago, is the customer.

Term

The agreement starts on 20 Jul 2026 and runs until 19 Jul 2027. The subscription is billed annually in advance.

Services

B-Viz Starter, built and run inside the customer's Snowflake account, for one team. Implementation covers the connectors agreed in the order form.

Fees and payment

LineTypeQtyUnit priceNet
B-Viz Starter subscriptionRecurring, annual1£22k£22k
Implementation, Starter (fixed fee)One-off1£6,000£6,000

Discount: 0%

Annual recurring fee: £22k

Total contract value: £28k

Invoices are payable within 30 days.

Service levels

  • Availability: 99.5%
  • First response to urgent issues: four hours
  • Service credit for availability: 5% of one month's fee

Service credits at this tier apply to availability only.

Open points

Read the whole document (1,231 characters)
  • Final connector list and implementation start to be confirmed
  • Once agreed, the executed copy will supersede this draft and any earlier drafts
Documentsmade from

BG-Demo is a fictional company; every organisation and person here is invented. B-Viz is the tool. Data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Viz is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

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Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

What the data covers

DataRecords
Organisations300
People at customers1,880
BG-Demo staff records (in post and leavers)65
Calls2,593
Email threads3,882
Support tickets1,502
Documents1,582
Deals403
Invoices365
Events49
News items147

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Viz is the tool that reads its data.

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