B-Viz
Marcus Bell

Marcus Bell

Staff

Customer Success Manager · customer success · reports to Sofia Marchetti

Marcus Bell is a Manchester-based Customer Success Manager with 380 calls attended and 420 email threads. His recent reads are mostly renewal and value conversations, with Brackwell Freight Ltd the account he is most active on.

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Insight

As at Fri 9 Oct 2026

Marcus Bell is a Manchester-based Customer Success Manager with 380 calls attended and 420 email threads. His recent reads are mostly renewal and value conversations, with Brackwell Freight Ltd the account he is most active on.

Role: Marcus is a Customer Success Manager in the customer success department, based in Manchester and reporting to Sofia Marchetti. He joined on 16 Oct 2023.

Book: HR counts show 380 calls attended, 360 recorded calls, 420 email threads and 0 tickets assigned. Brackwell Freight Ltd has the most activity at 104, then Kelbrook Mutual Insurance at 88 and Ashwell Mercer Interiors at 72.

Evidence: Several recent reads are renewal conversations where the customer asks what the subscription buys, including Brackwell, Kingdon Diagnostics and Hollins Tarrant. Kelbrook Mutual Insurance and Ludworth Lettings read as positive.

Now: He has renewal calls with Brackwell booked for 12 Oct 2026 and 13 Oct 2026, and the evidence does not show what was said. Leave is booked from 2 Nov 2026 to 6 Nov 2026.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

AImade from

On record

Updated 9 Oct 26
Organisations33
Calls380
Email threads420
Deals0
Documents84
Events3
Computedmade from

Calls

Ludworth Lettings logoMarcus BellCheck In6 Oct 2026Ludworth Lettings · Marcus Bell
Kelbrook Mutual Insurance logoMarcus BellCheck In1 Oct 2026Kelbrook Mutual Insurance · Marcus Bell
Brackwell Freight Ltd logoMarcus BellQBR30 Sep 2026Brackwell Freight Ltd · Marcus Bell
Mossbrook Data Partners logoMarcus BellQBR29 Sep 2026Mossbrook Data Partners · Marcus Bell
Kingdon Diagnostics logoMarcus BellCheck In28 Sep 2026Kingdon Diagnostics · Marcus Bell
Quaystead Marine Services logoMarcus BellCheck In23 Sep 2026Quaystead Marine Services · Marcus Bell
Carrowkeel Software logoMarcus BellCheck In21 Sep 2026Carrowkeel Software · Marcus Bell
Grisedale Search & Selection logoMarcus BellCheck In21 Sep 2026Grisedale Search & Selection · Marcus Bell
Brannock Medical Supplies logoMarcus BellQBR18 Sep 2026Brannock Medical Supplies · Marcus Bell
Brakkevoort Logistics logoMarcus BellCheck In16 Sep 2026Brakkevoort Logistics · Marcus Bell
Ludworth Lettings logoMarcus BellQBR14 Sep 2026Ludworth Lettings · Marcus Bell
Harcastle Environmental logoMarcus BellCheck In14 Sep 2026Harcastle Environmental · Marcus Bell
Callsmade from

Time off

FromToTypeDaysStatus
2 Nov 20266 Nov 2026holiday5booked
5 Oct 20265 Oct 2026holiday1taken
14 Aug 202626 Aug 2026holiday9taken
6 Aug 20266 Aug 2026sick1taken
16 Jul 202621 Jul 2026holiday4taken
6 Jul 20266 Jul 2026sick1taken
2 Mar 20262 Mar 2026sick1taken
2 Feb 20263 Feb 2026holiday2taken
27 Jan 202628 Jan 2026holiday2taken
17 Dec 202519 Dec 2025holiday3taken
13 Aug 202521 Aug 2025holiday7taken
7 Jul 20257 Jul 2025holiday1taken
19 Jun 202519 Jun 2025sick1taken
8 May 202512 May 2025holiday3taken
24 Apr 202525 Apr 2025holiday2taken
13 Mar 202519 Mar 2025holiday5taken
23 Dec 202423 Dec 2024holiday1taken
8 Dec 202410 Dec 2024holiday2taken
27 Aug 20242 Sep 2024holiday5taken
9 Aug 202419 Aug 2024holiday7taken
17 Jul 202419 Jul 2024holiday3taken
24 Jun 202424 Jun 2024holiday1taken
11 Jun 202412 Jun 2024holiday2taken
5 Apr 20249 Apr 2024holiday3taken
26 Feb 202426 Feb 2024sick1taken
1 Dec 20235 Dec 2023holiday3taken
20 Nov 202321 Nov 2023sick2taken
19 Oct 202319 Oct 2023holiday1taken
HRmade from

BG-Demo is a fictional company; every organisation and person here is invented. B-Viz is the tool. Data as of Fri 9 Oct 2026. Help & Support

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What the data covers

DataRecords
Organisations300
People at customers1,880
BG-Demo staff records (in post and leavers)65
Calls2,593
Email threads3,882
Support tickets1,502
Documents1,582
Deals403
Invoices365
Events49
News items147

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Viz is the tool that reads its data.

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