Shawsheen Freight

Executed Growth order form, master agreement and DPA, all dated 13 Mar 2026. The term runs 27 Mar 2026 to 26 Mar 2027 at £50k a year plus £12k implementation. Drafts and proposals are superseded, and no price or service level conflicts with them.

Executed: the order form of 13 Mar 2026 sets a Growth term from 27 Mar 2026 to 26 Mar 2027. It sets a £50k annual subscription invoiced annually in advance, a one-off £12k implementation fee, a first-term value of £62k, no discount and payment 30 days from invoice.

Executed: the signed master services agreement of 13 Mar 2026 matches the order form on price, dates, 99.5% availability and a one business hour P1 first response. The signed data processing agreement of 13 Mar 2026 governs data protection and prevails over the order form on those matters.

Open items: the draft proposal of 4 Feb 2026 and the final proposal of 9 Feb 2026 both quoted £50k a year and a £62k total deal value without a breakdown. The executed order form settles that the difference is the £12k implementation fee.

Open items: the draft master services agreement v2 of 25 Feb 2026 was superseded when the signed copy was executed on 13 Mar 2026.

Contradictions: the draft agreement of 25 Feb 2026 deferred data protection and confidentiality terms to be agreed before signature, while the executed data processing agreement now sets them. No price, date or service level in any draft or proposal conflicts with the executed paper.

Commitments:

• Service credit of 10% of one month's fee for an availability breach, availability only. The signed agreement read notes this is above the standard Growth credit of 5%.
• Processing only on the customer's documented instructions, prior notice of sub-processors, and breach notification without undue delay.
• Annual billing in advance, payment 30 days from invoice.

Commitments: the onboarding plan of 6 Apr 2026 is a plan, not a contract. It names Amara Obi as owner of the quarterly reviews and of the renewal conversation ahead of 26 Mar 2027.

Gaps: the roll-up covers all eight documents held. The executed paper does not name the customer signatory, and sets no renewal mechanism, notice period or connector go-live dates.

Gaps: the security questionnaire of 1 Feb 2026 left data region, role model and retention to be confirmed in writing. The records do not show that this was done, or whether the onboarding milestones were met.

AI · claude-opus-5-5 · as at Fri 9 Oct 2026