Who they are
Insight
As at Fri 9 Oct 2026Irene Coulson is Finance Manager at Hepscott Recruitment. She checks the figures before Geoff Lamb signs and handles invoices. Several invoices were paid slowly with no payment date given, but the records show no value dispute.
Role: Finance Manager in Newcastle upon Tyne, on two calls and nine email threads. She has no tickets or deals on record.
Influence: Geoff Lamb signs, but Irene checks the figures first and shapes payment terms. She asked for quarterly payment in 2023 and an earlier renewal invoice in 2025.
Watch: Invoices from 2023 and 2024 were chased repeatedly, and her replies gave no payment date. The evidence does not show when they were paid.
Next: Give her written invoice timing for renewals and send queries in writing, as she asked.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Hepscott Recruitment | Finance Manager | finance | irene.coulson@hepscott.example |
Activity
- 28 Jul 2025callHepscott Recruitment / BG-Demo – Renewal
+2
- 12 Jun 2025eventBG-Demo Customer Day
+58
- 17 Oct 2024eventBG-Demo webinar
+27
- 7 Oct 2024email threadSecond reminder on the August invoice
- 23 Sep 2024email threadPayment reminder
- 16 Aug 2024email threadInvoice for your subscription
- 16 Aug 2024invoiceINV-255-0003
- 18 Jul 2024eventBG-Demo webinar
+13
- 13 Nov 2023email threadInvoice: payment still outstanding
- 20 Oct 2023email threadStill waiting on the August invoice
- 6 Oct 2023email threadReminder: invoice still unpaid
- 25 Sep 2023email threadInvoice still showing as unpaid
- 30 Aug 2023email threadSubscription invoice for the year ahead
- 30 Aug 2023invoiceINV-255-0002
- 17 Aug 2023email threadInvoice for the Starter order
- 17 Aug 2023invoiceINV-255-0001
- 11 Aug 2023callHepscott Recruitment / BG-Demo – Negotiation
+2