Lorraine Coombes
Person
Marlcliff Security Services · user
Hands-on Growth user and internal advocate at Marlcliff Security Services. She is not a buyer: Nigel Fairbrother, the Finance Director, questions value. Her use of B-Viz supports the value case ahead of the June renewal.
Who they are
Insight
As at Fri 9 Oct 2026Hands-on Growth user and internal advocate at Marlcliff Security Services. She is not a buyer: Nigel Fairbrother, the Finance Director, questions value. Her use of B-Viz supports the value case ahead of the June renewal.
Role: Key Account Manager for Retail, CRM role user, platform user created 6 Jun 2025, not an admin. She has been in the demos, training and QBRs, and has no tickets or deals on record.
Influence: she shapes adoption, not budget. After the 8 Aug 2025 training she planned to show other account managers, and at the 28 Oct 2025 QBR she said one question replaces three screens. Sharon Tilley and Nigel hold the commercial decision.
Watch: the evidence does not show whether she accepted the 11 Jun 2026 Customer Day invitation, as the thread holds no reply. Her use could anchor the value case Nigel asked for. Concentration of questions in a few people is a key-person risk, though the evidence gives no share for her.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Marlcliff Security Services | Key Account Manager, Retail | user | lorraine.coombes@marlcliff.example |
Activity
- Upcoming
- 19 Nov 2026upcoming eventBG-Demo webinar
+41 - Held
- 11 Jun 2026eventBG-Demo Customer Day London
+116 - 23 May 2026email threadInvitation: BG-Demo Customer Day London
- 10 Feb 2026callMarlcliff Security Services / BG-Demo – QBR
+2 - 28 Oct 2025callMarlcliff Security Services / BG-Demo – QBR
+3 - 8 Aug 2025callMarlcliff Security Services / BG-Demo – Training
- 5 Aug 2025email threadTraining session for the account managers
- 3 Apr 2025email threadMarlcliff and B-Viz: follow-up from the demo
+1 - 3 Apr 2025callMarlcliff Security Services / BG-Demo – Demo+1
- 27 Mar 2025email threadFollowing up on the demo and next steps+1
- 26 Mar 2025callMarlcliff Security Services / BG-Demo – Demo+1