Fernhollow Software

Fernhollow Software has two Starter proposals from May 2023, a draft and a final, both at £20k per year with a £26k first-term deal amount. No executed order form is held, so contracted price and terms are not shown.

Executed: no document for Fernhollow Software has a stored status of executed. There are no contracted price, term, billing or service levels to report, and every executed term below is null.

Open items: the 17 May 2023 proposal is stored as a draft and says it is open for discussion. The 22 May 2023 proposal is stored as final, but it is still a proposal and not an order form.

Open items: both proposals were prepared by Nell Ashcombe for the Starter tier at £20k per year. Both give a deal amount of £26k for the first term, with implementation included rather than shown as a separate fee.

Contradictions: the two proposals agree on price, deal amount, 99.5% availability and a nightly refresh by 07:00. The 17 May 2023 draft quotes P1 first response within four business hours, but the read of the 22 May 2023 final proposal does not record a P1 response time.

Commitments: none are live, because nothing is executed. The proposals describe annual billing in advance, 30-day payment terms, up to 15 users (soft limit) and 4 connectors (hard limit), but these bind no one.

Gaps: the draft says the implementation timeline and connector list still needed confirming. The final proposal says an order form under the standard MSA follows once terms are agreed, but no order form is held. These records do not show whether one was signed, by whom, or the start and renewal dates. The roll-up covers both documents held.

AI · claude-opus-5-5 · as at Fri 9 Oct 2026