Fernhollow Software - Proposal v1
Documentdraft Fernhollow Software · proposal · draft · 17 May 2023
Draft proposal from Nell Ashcombe for the Starter tier at £20k per year, with a first-term deal amount of £26k. It quotes 99.5% availability and P1 first response within four business hours. Scope and timeline are still open.
What it says
What this says
As at Fri 9 Oct 2026Draft proposal from Nell Ashcombe for the Starter tier at £20k per year, with a first-term deal amount of £26k. It quotes 99.5% availability and P1 first response within four business hours. Scope and timeline are still open.
What it is: a draft proposal dated 17 May 2023, prepared by Nell Ashcombe for Fernhollow Software. It says "This draft is open for discussion" and is not an order form.
Commits: nothing binding. It sets out pricing of "£20k per year", a "Deal amount (total value, first term)" of £26k, annual billing in advance and 30-day terms. Service levels are 99.5% availability, P1 first response "within four business hours" and a nightly refresh by 07:00 local time on business days.
Unusual: implementation is shown as "Included in deal amount" rather than as a separate fixed fee. The text does not break out the implementation figure.
Not settled: "the implementation timeline and the connector list still need confirming". The document does not show whether an order form followed, who signed, or what the customer agreed. Any executed order form would override these figures.
As found in this document
As at Fri 9 Oct 2026- Price£19,500Source: the AI read of this record
- Availability99.5% for the Starter tierSource: the AI read of this record
- P1 first responsewithin four business hoursSource: the AI read of this record
- Nightly refreshcompletes by 07:00 your local time on business daysSource: the AI read of this record
- Subscription price£19,500 per yearSource: the AI read of this record
- Deal amount£25,500 (total value, first term)Source: the AI read of this record
- Billingannual and payable in advance, with quarterly billing available on requestSource: the AI read of this record
- Payment terms30 daysSource: the AI read of this record
The document
Body
Fernhollow Software - Proposal v1
Draft
Prepared for: Fernhollow Software, Reading Prepared by: Nell Ashcombe, Chief Executive Officer and Co-founder, BG-Demo Date: 17 May 2023
1. Context
Fernhollow Software provides fleet-compliance software for van and truck operators. This proposal sets out how B-Viz would give your teams one AI-queryable layer over your existing CRM, calls, emails, tickets and finance data, built and run inside your own Snowflake account.
2. Proposed scope
We propose the Starter tier, which covers one team with pages, chat and search, a six-monthly check-in, and up to 15 users (soft limit) and 4 connectors (hard limit).
3. Pricing
| Item | Amount |
|---|---|
| Starter subscription (annual, in advance) | £20k per year |
| Implementation (one-off, fixed fee) | Included in deal amount |
| Deal amount (total value, first term) | £26k |
Subscription terms are annual and payable in advance, with quarterly billing available on request. Terms are 30 days.
4. Service levels
Read the whole document (1,466 characters)
Availability is 99.5% for the Starter tier. P1 first response is within four business hours. The nightly refresh completes by 07:00 your local time on business days.
5. Next steps
This draft is open for discussion. Once we have agreed the scope and terms, we will prepare the order form under our standard MSA.
Open points: the implementation timeline and the connector list still need confirming with your team.
Unusual terms
As at Fri 9 Oct 2026- Implementation included in deal amount
- Draft status, not executed