Haverkamp Kontraktlogistik

Invitation: the quarter holds one read, an email thread dated 3 May 2026. Alice Brewer invited Petra Lüders, Head of Purchasing at Haverkamp Kontraktlogistik, or a colleague in sales or revenue operations, to an in-person roundtable on 26 May 2026.

Customer view: the thread holds no reply, so interest, attendance and any forwarding to a colleague are not shown. Alice herself noted that purchasing is not the obvious seat at the table.

Open at the end: the roundtable date has passed. Whether anyone from Haverkamp attended is not shown, and the read's next step is for Alice to check and follow up with Petra.

No other calls, tickets, news or email threads are dated in the period, so the evidence does not show any other contact, price conversation or renewal activity.

Demo: On 6 Mar 2026 Theo Gallagher demoed on a sample of Haverkamp data from the CRM, two shared mailboxes and the helpdesk. Lars Wübbena, Works Council Chair, asked whether it could show which key-account manager answered slowly.

Customer view: Lars set a firm rule that no tool may monitor employee performance or behaviour. He asked for a German document covering connected data, roles, retention and log contents, plus a statement that HR data is out of scope.

Commercial: Single sign-on was shown as part of the Enterprise tier. Stefan Meyerhoff will speak with the budget holder and IT, and the council only sees the document when it is ready.

Outreach: On 22 Mar 2026 Alice Brewer invited Lars to a webinar on 16 Apr 2026 on access, permissions and the brain sitting inside the customer's Snowflake account. The thread shows no reply, so interest is not shown.

Open at the end: Theo could not confirm that the user column can be pseudonymised and must check with the platform team. Matteo Ricci had not promised a date for the German translation, and Stefan wants firm dates. A decision date of 12 May 2026 stays the reference.

Scope: the period holds one read, the 23 Dec 2025 discovery call between Haverkamp Kontraktlogistik and BG-Demo. Stefan Meyerhoff wants key-account teams to see contracts, service reports, complaints and emails in one place, and sees renewal preparation by hand as taking days.

Condition: he will not bypass the works council before any tool that reads emails and calls. He asked for a written description of what data is used and who sees it, in German too.

Commercial: Matteo Ricci sketched around £140k total deal value on Enterprise, including the one-off implementation and not a yearly price. Stefan cannot commit budget alone, and the budget holder sees it only after the works council has looked.

Open at the end: the 12 May 2026 decision date is Matteo's planning date, and Stefan does not promise it. Matteo owes the written data description and a short cost summary for the budget holder.

Still open: Stefan is to say when the works council can look, then agree a demonstration, pencilled for January. A German-language document has no engineering-agreed date yet.

Period: this digest rests on one read, an email thread dated 31 May 2025. Nothing else for Haverkamp Kontraktlogistik is recorded in the quarter.

Outreach: Alice Brewer invited Petra Lüders, Head of Purchasing, to the BG-Demo webinar on 19 Jun 2025. The pitch was data control inside the customer's own Snowflake account, and Alice offered a recording if Petra could not attend live.

Customer view: the thread holds no reply, so the evidence does not show whether Petra attended or was interested. The read judges the email a marketing invitation with no commercial ask, and its sentiment is neutral.

Open at the end: the only next step is for Alice to send joining details or the recording if Petra replies. The read names a possible opportunity, that the data control message may interest a purchasing function, and a risk, that engagement is not shown. No price, contract, usage or support matter appears in the period.

Webinar invitation: On 11 Jan 2024 Nell Ashcombe wrote personally to Nils Behrens and his BI team, inviting them to a no-pitch webinar on 18 Jan 2024 about asking questions across CRM, calls and tickets.

Background: Nell acknowledged that Nils had earlier decided not to go ahead with Enterprise for the key-account teams.

Customer view: The thread holds no response, so the evidence does not show any interest. The read treats the email as a relationship touch, not a sales step.

Open at the end: Nell was to send joining details only if Nils replied. A win-back would need a reply from him first, and none is shown.