Invitation: BG-Demo webinar on 20 Mar 2025

Email thread

Sofia Marchetti invited Vincent Ackerley to a customer webinar on 20 Mar 2025 and noted usage across the 40 licensed users is moving in the right direction. There is no customer response in the thread.

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What was said

What this says

As at Fri 9 Oct 2026

Sofia Marchetti invited Vincent Ackerley to a customer webinar on 20 Mar 2025 and noted usage across the 40 licensed users is moving in the right direction. There is no customer response in the thread.

Ask: Sofia suggested Vincent forward the invitation to whoever works most with the Growth tier, or send a colleague.

Customer view: There is no customer response in the thread.

Next: The thread is a logistical invitation. Its usage remark is a positive point Marcus can use in the renewal discussion.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

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The thread

Updated 9 Oct 26

Typeevent

Messages1

First message2025-03-11

Last message2025-03-11

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Messages

Sofia Marchetti 11 Mar 2025 15:00
to Vincent Ackerley
Dear Vincent, I wanted to let you know about an online BG-Demo webinar on Thursday 20 March 2025. It is open to customers, and I thought it might be useful for you and the team at Eccup Software. The session is aimed at teams who want to get more out of the questions they ask of their own data, and we will leave time for questions at the end. It is a short online session, so it should not take much of anyone's day. I know you like to see what the team actually uses before committing time to anything, so I would suggest forwarding it to whoever on your customer success side works with the Growth tier most. They will be able to tell you quickly whether it is worth their while. Usage across your 40 licensed users has been moving in the right direction, and the webinar may help that along. If you would like to come, or send a colleague, just reply here and I will make sure the joining details reach you. Happy to talk it through beforehand if that is easier. Best regards, Sofia Marchetti Head of Customer Success, BG-Demo

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BG-Demo is a fictional company; every organisation and person here is invented. B-Viz is the tool. Data as of Fri 9 Oct 2026. Help & Support

Help & Support

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Help & Support

B-Viz is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the site is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

How to ask

Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

Ask B sends your question to Claude through the B-Viz connector. Claude answers from the same records as these pages, read-only, and links each claim to its source page.
Find (the box in the header) finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
The same connector works in Claude Desktop or the B-Viz Claude Project, with the same answers and sources.

What the data covers

Data	Records
Organisations	300
People at customers	1,880
BG-Demo staff records (in post and leavers)	65
Calls	2,593
Email threads	3,882
Support tickets	1,502
Documents	1,582
Deals	403
Invoices	365
Events	49
News items	147

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Viz is the tool that reads its data.

Who to contact

Email info@b-viz.com or talk to your B-Viz account team. Tell us the page address and what looked wrong; a screenshot helps.

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