How do I keep filters on a saved view
Ticketclosed
Clayhithe Logistics · How do I keep filters on a saved view
Callum Rix needed a saved view of failed deliveries for one client, but the filters dropped off after sign out. Bethan Lister gave steps to keep them, and the ticket was solved on 12 Dec 2025.
What happened
What this says
As at Fri 9 Oct 2026Callum Rix needed a saved view of failed deliveries for one client, but the filters dropped off after sign out. Bethan Lister gave steps to keep them, and the ticket was solved on 12 Dec 2025.
Problem: Callum Rix, Transport Systems Administrator, could set the filters in the list, but they were gone after he saved the view and signed out.
Handling: Bethan Lister, a Support Engineer, gave steps to tick the box to keep filters and asked for the view name and message if they still dropped off. The first response took 162 minutes.
Watch: The record does not show whether the filters held, although the ticket was solved on 12 Dec 2025 and closed on 16 Dec 2025.
Details
Updated 9 Oct 26Trail
created · Callum Rix 11 Dec 2025 09:55Hi, I need a saved view that shows only today's failed deliveries for one client. I can set the filters in the list, but when I save the view and sign out, they've gone. We need this sorted before tomorrow's morning run. Thanks, Callum- Public reply · Bethan Lister 11 Dec 2025 12:37Hi Callum, I've picked this up. Just so I've got this right, you want the client and status filters kept on the saved view. Could you try this and tell me what you see? First, set both filters in the list. Then choose Save view and tick the box to keep filters. After that, sign out, sign back in and open the view from the sidebar. If the filters still drop off, send me the view name and the exact message on screen. Thanks, Bethan
- Status change · 16 Dec 2025 23:59