B-Viz
Bethan Lister

Bethan Lister

Staff

Support Engineer · support · reports to Dominic Hale

Bethan Lister is a London Support Engineer who has carried 742 assigned tickets and 41 email threads across a wide book of accounts. Recent reads show fast triage, with several open performance and data issues.

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Insight

As at Fri 9 Oct 2026

Bethan Lister is a London Support Engineer who has carried 742 assigned tickets and 41 email threads across a wide book of accounts. Recent reads show fast triage, with several open performance and data issues.

Role: Bethan joined BG-Demo as a Support Engineer on 4 Mar 2024 and reports to Dominic Hale. She has 742 assigned tickets and 41 email threads, with no attended or recorded calls.

Book: Her largest accounts by activity are Hollins Tarrant, Brackwell Freight Ltd and Kelbrook Mutual Insurance. The book is broad, with many accounts at only a few touches.

Evidence: The recent reads show her reproducing faults, escalating to Ewan Pryce, Arjun Nair and Kieran Walsh, and logging feature requests. One customer praised her for asking for a retest before closing a ticket.

Now: Several tickets are open on performance or stalled data loads, including Veldmaat Payments and a study source that stopped loading. At Wexmoor, a customer says this is the third ticket in a month and asks for a named owner. She has booked leave from 25 Nov 2026 to 1 Dec 2026.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

AImade from

On record

Updated 9 Oct 26
Organisations0
Calls0
Email threads41
Deals0
Documents0
Events0
Computedmade from

Calls

No calls in the last four weeks.

Callsmade from

Time off

FromToTypeDaysStatus
25 Nov 20261 Dec 2026holiday5booked
13 Aug 202613 Aug 2026holiday1taken
2 Aug 202612 Aug 2026holiday8taken
29 Jul 202629 Jul 2026sick1taken
13 Jul 202614 Jul 2026holiday2taken
6 Jul 20268 Jul 2026sick3taken
24 Jun 202624 Jun 2026holiday1taken
27 May 202627 May 2026sick1taken
14 May 202614 May 2026holiday1taken
27 Apr 202627 Apr 2026holiday1taken
27 Feb 20263 Mar 2026holiday3taken
12 Dec 202516 Dec 2025holiday3taken
10 Nov 202514 Nov 2025holiday5taken
14 Aug 202527 Aug 2025holiday9taken
11 Aug 202513 Aug 2025holiday3taken
4 Aug 20254 Aug 2025holiday1taken
26 Mar 202527 Mar 2025sick2taken
3 Mar 20254 Mar 2025holiday2taken
5 Dec 20249 Dec 2024holiday3taken
24 Oct 202428 Oct 2024holiday3taken
7 Oct 202411 Oct 2024holiday5taken
9 Sep 20249 Sep 2024holiday1taken
13 Aug 202419 Aug 2024holiday5taken
22 Jul 202422 Jul 2024holiday1taken
24 Jun 202424 Jun 2024holiday1taken
HRmade from

BG-Demo is a fictional company; every organisation and person here is invented. B-Viz is the tool. Data as of Fri 9 Oct 2026. Help & Support

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B-Viz is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

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What the data covers

DataRecords
Organisations300
People at customers1,880
BG-Demo staff records (in post and leavers)65
Calls2,593
Email threads3,882
Support tickets1,502
Documents1,582
Deals403
Invoices365
Events49
News items147

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Viz is the tool that reads its data.

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