B-Viz
Bethan Lister

Saved view for renewals and usage

Ticketclosed

Eccup Software logo Eccup Software · Saved view for renewals and usage

Holly asked for renewals and per-provider usage on one saved page. Bethan Lister gave dashboard builder steps in September 2024, and Holly confirmed it worked.

Priority high

What happened

What this says

As at Fri 9 Oct 2026

Holly asked for renewals and per-provider usage on one saved page. Bethan Lister gave dashboard builder steps in September 2024, and Holly confirmed it worked.

Request: Holly Garside needed the renewal list and per-provider usage on one page for the team review. Handling: Bethan Lister gave three steps in the dashboards builder, and Holly reported the provider column now held. Watch: The evidence does not show the outcome of the team review.

AI · claude-haiku-5-5 · as at Fri 9 Oct 2026

Details

Updated 9 Oct 26
Priorityhigh
Statusclosed
Categoryhow_to
Channelemail
First response (min)32
Helpdeskmade from

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  1. Bethan Lister
    Public reply · Bethan Lister 3 Sep 2024 10:22
    Hi Holly, thanks for talking me through the renewals this morning. Just so I've got this right, you want the renewal list and the per-provider usage on one page, saved for the team. I'll get the steps to you once I've checked them. Thanks, Bethan
  2. Holly Garside
    created · Holly Garside 3 Sep 2024 12:06
    Hi, following on from our call this morning, here's the proper request. We need the renewal list and the per-provider usage on one page before the team review, and we'd like it saved so the whole team can open it. I've tried building it from the dashboards, but the provider column keeps dropping out. Can you show me how to set this up properly? Thanks, Holly
  3. Bethan Lister
    Public reply · Bethan Lister 3 Sep 2024 12:38
    Hi Holly, here are the steps. First, open the dashboards builder and choose the renewals and usage tables. Second, add the provider field to both so the rows line up. Third, save the page as a shared view. Can you try that and tell me what you see? Thanks, Bethan
  4. Holly Garside
    Public reply · Holly Garside 3 Sep 2024 15:53
    Thanks Bethan, that's brilliant. I've built it and the provider column holds now. Let's start with the renewals and see what the usage says. I'll come back to you if anything drops off. Thanks, Holly
  5. Bethan Lister
    Status change · Bethan Lister 10 Sep 2024 17:35
  6. Status change · 14 Sep 2024 23:59
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