Feature request: fee totals on the employer calls page
Ticketclosed
Duddingston Payroll · Feature request: fee totals on the employer calls page
Ailsa Pringle asked for fee totals on the employer calls page, which she would use most days. Bethan Lister logged her use case, and no timescale was given.
What happened
What this says
As at Fri 9 Oct 2026Ailsa Pringle asked for fee totals on the employer calls page, which she would use most days. Bethan Lister logged her use case, and no timescale was given.
Problem: Ailsa Pringle asked for fee totals on the employer calls page, next to the payroll queries, so she can see what an employer pays without switching screens.
Handling: Bethan Lister passed the request on with Ailsa's use case and asked how often she would use it. On 7 Apr 2025 she said there is no fixed timescale and no date she can promise.
Watch: Ailsa asked whether the request had been looked at, and the record shows only that it is on record. The ticket was solved on 7 Apr 2025 and closed on 11 Apr 2025.
Details
Updated 9 Oct 26Trail
created · Ailsa Pringle 3 Apr 2025 13:26Hi, would it be possible to have the fee totals shown on the employer calls page as well as the payroll queries? When I am on a call with an employer I would like to see what they are paying us without switching screens. I know it is probably not a quick change, but it would save a lot of time. Thanks, Ailsa- Public reply · Bethan Lister 3 Apr 2025 14:32Hi Ailsa, thanks for sending this in. Just so I've got this right, you want the fee totals shown on the calls page next to the queries, rather than on a separate screen? I have passed your request on with your note about how you use it. Can you tell me roughly how often you would use it in a typical week? Thanks, Bethan
- Public reply · Ailsa Pringle 4 Apr 2025 11:00Yes, that's exactly it. I would say most days, especially with the bigger employers. Is there any way to know whether it has been looked at? Sorry if that is a cheeky question. Ailsa
- Public reply · Bethan Lister 7 Apr 2025 09:28Hi Ailsa, there is no fixed timescale yet, and I'm afraid I can't promise a date. I have added your use case to the request so it is on record. Could you confirm whether this is still useful for you? I will close the ticket once you have said. Thanks, Bethan
- Status change · 11 Apr 2025 23:59