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Bethan Lister

How to generate compliance report?

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Hollowmere Care Group logo Hollowmere Care Group · How to generate compliance report?

Customer needed compliance report by next day for audit. BG-Demo provided quick search and export solution with walkthrough offer. Customer accepted immediate call.

Priority high

What happened

What this says

As at Fri 9 Oct 2026

Customer needed compliance report by next day for audit. BG-Demo provided quick search and export solution with walkthrough offer. Customer accepted immediate call.

Josh needed to generate an incidents report by home with severity levels for a compliance audit the next morning. Bethan provided a quick solution: filter by home and severity using search, then export results. Josh accepted the call immediately, suggesting the solution met his deadline needs.

AI · claude-haiku-4-5-20251001 · as at Fri 9 Oct 2026

Details

Updated 9 Oct 26
Priorityhigh
Statusclosed
Categoryhow_to
Channelweb
First response (min)149
Helpdeskmade from

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  1. Josh Fairburn
    created · Josh Fairburn 16 Jun 2026 09:07
    Hi, we're doing a compliance audit tomorrow and I need to be able to generate a report showing all incidents by home with severity levels. Is there a quick way to do this, or do I need to ask one of our Analysts to build a dashboard? Need this fairly urgently. Cheers.
  2. Bethan Lister
    Public reply · Bethan Lister 16 Jun 2026 11:36
    Just so I've got this right, you need an incidents report by home with severity for an audit tomorrow? The quickest way is to use the search to filter by home and severity, then export the results. I can walk you through that in about five minutes. You free for a quick call?
  3. Josh Fairburn
    Public reply · Josh Fairburn 16 Jun 2026 14:14
    That would be brilliant. Can I call you now?
  4. Bethan Lister
    Status change · Bethan Lister 23 Jun 2026 17:57
  5. Status change · 27 Jun 2026 23:59
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