Caoimhe Dunne
Person
Kilternan Software · champion
Caoimhe Dunne is the CRM-recorded champion at Kilternan Software and the likely first user of B-Viz. She judges the product on compliance accuracy. The chief executive, not she, holds the price decision, and the Starter proposal is still open.
Who they are
Insight
As at Fri 9 Oct 2026Caoimhe Dunne is the CRM-recorded champion at Kilternan Software and the likely first user of B-Viz. She judges the product on compliance accuracy. The chief executive, not she, holds the price decision, and the Starter proposal is still open.
Role: Head of Customer Success in Dublin, recorded as champion. She set up the 18 Sep 2025 discovery call and attended it, and she led the 15 Oct 2025 demo discussion. Her use case is customer success answers without chasing data across systems.
Influence: she shapes the evaluation, not the sign-off. Fergal Lynch, Chief Executive, called himself the economic buyer and pushed back on the £26k Starter price, wanting a value case first. She wants to show him a dashboard, which points to Growth.
Watch: her credit union customers will ask about access controls, and the written answer was still owed after the demo. She also owes support volumes and hours for the business case. The evidence does not show whether the proposal was signed.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Kilternan Software | Head of Customer Success | champion | caoimhe.dunne@kilternan.example |
Activity
- 15 Oct 2025callKilternan Software / BG-Demo – Demo
- 19 Sep 2025email threadDiscovery follow-up and pricing
- 18 Sep 2025callKilternan Software / BG-Demo – Discovery
- 16 Sep 2025email threadSetting up the discovery call
- 15 Aug 2025dealKilternan Software – New