Discovery follow-up and pricing

Email thread

Lewis Kerr sent a £26k Starter proposal. Fergal Lynch, Chief Executive, said it is more than he expected and wants a value case against manual work before signing. Lewis promised a summary the same day.

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What was said

What this says

As at Fri 9 Oct 2026

Lewis Kerr sent a £26k Starter proposal. Fergal Lynch, Chief Executive, said it is more than he expected and wants a value case against manual work before signing. Lewis promised a summary the same day.

Ask: Lewis asked whether £26k was in range and hoped to have it signed by 13 Nov 2025. Fergal replied that he needs to see value against current manual spend before sign-off.

Customer view: the pushback is on price and value, not on the product. Fergal's last reply, "Fine", is curt and conditional.

Next: Lewis owes a written Starter summary with a manual-work comparison. The proposal is open, not signed.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

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The thread

Updated 9 Oct 26

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Messages4

First message2025-09-19

Last message2025-09-25

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Messages

Lewis Kerr 19 Sep 2025 11:09
to Caoimhe Dunne, Fergal Lynch
Hi Caoimhe, Fergal, Thank you both for the discovery session. The figure for the Starter proposal is £25,500. Could you let me know whether this is in the range you were expecting? I'd like to have it signed by 13 Nov 2025 if possible. Kind regards, Lewis
Fergal Lynch 24 Sep 2025 17:51
to Lewis Kerr
Lewis, £25,500 is more than I expected to spend on this. I need to see the value against what we currently spend on manual work before I can sign it off. Send me a short summary of what Starter gives us and I'll decide after that. Fergal
Lewis Kerr 25 Sep 2025 10:52
to Caoimhe Dunne, Fergal Lynch
Hi Fergal, Caoimhe, Fair question, and I'd rather you saw the case clearly. I'll send that over today: a short written summary of what Starter covers and how it compares with the manual work your team does now. Kind regards, Lewis
Fergal Lynch 25 Sep 2025 13:06
to Lewis Kerr
Lewis, Fine. Send it today and I'll look at it this week. Fergal

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Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

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