Henry Graves

Person

Henry Graves is Managing Director at Langstrath Hotels and the CRM economic buyer. He asks for price first, judges on time saved and expects security answers in writing. The evidence does not show a signed order form.

made from

Who they are

Insight

As at Fri 9 Oct 2026

Henry Graves is Managing Director at Langstrath Hotels and the CRM economic buyer. He asks for price first, judges on time saved and expects security answers in writing. The evidence does not show a signed order form.

Role: Managing Director at Langstrath Hotels, recorded in the CRM as economic buyer. He joined the 22 Jul 2025 discovery call and the 19 Aug 2025 proposal call, and replied to the discovery recap thread.

Influence: He sets the terms of the decision. He asked for a price before a demo, said "Then Starter it is, if the numbers hold" and will explain the outcome to the board. Philippa Dalzell leads day to day use.

Watch: He does not want shelfware, will read security first and wants the figures to reflect everything discussed. Scope across five hotels is unconfirmed. The £26k is a proposal total and deal amount, and the evidence does not show an executed order form.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

AImade from

CRM records

Organisation	Title	Role	Email
Langstrath Hotels	Managing Director	Economic buyer	henry.graves@langstrath.example

CRMmade from

Activity

19 Aug 2025callLangstrath Hotels / BG-Demo – Proposal Lewis Kerr, Philippa Dalzell, Henry Graves
22 Jul 2025email threadFollowing our discovery call Lewis Kerr, Philippa Dalzell, Henry Graves
22 Jul 2025callLangstrath Hotels / BG-Demo – Discovery Lewis Kerr, Philippa Dalzell, Henry Graves
19 Sep 2024eventBG-Demo webinar Nell Ashcombe, Callum Reid, Robert Vane, Roger Pickles, Graham Tovey, Marloes de Vries, Helen Varley, Ffion Rees, Owain Jenkins, Stijn Gielen, Glenys Routledge, Paul Hetherington, Leanne Partington, Danielle Novotny, Janet Readman, Aaron Crowther, Hans Kok, Henry Graves, Lewis Tait, Niels van Leeuwen, Toby Carswell, Kirsty Priestley, Graeme Charlton, Tyrell Haynes, Ailsa Dunlop, Iain Lumsden, Tracey Bainbridge+24

CRMmade from

BG-Demo is a fictional company; every organisation and person here is invented. B-Viz is the tool. Data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Viz is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the site is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

How to ask

Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

Ask B sends your question to Claude through the B-Viz connector. Claude answers from the same records as these pages, read-only, and links each claim to its source page.
Find (the box in the header) finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
The same connector works in Claude Desktop or the B-Viz Claude Project, with the same answers and sources.

What the data covers

Data	Records
Organisations	300
People at customers	1,880
BG-Demo staff records (in post and leavers)	65
Calls	2,593
Email threads	3,882
Support tickets	1,502
Documents	1,582
Deals	403
Invoices	365
Events	49
News items	147

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Viz is the tool that reads its data.

Who to contact

Email info@b-viz.com or talk to your B-Viz account team. Tell us the page address and what looked wrong; a screenshot helps.

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