Who they are
Insight
As at Fri 9 Oct 2026Jenna Lindstrom is a Support Operations Manager at Shilshole Software, listed as CRM admin. New to the demo on 18 Sep 2026, she is raising freshness and Starter support questions, and is an engaged evaluator rather than a confirmed decision-maker.
Role: Support Operations Manager in Seattle, with the CRM role admin. She joined the demo on 18 Sep 2026 as a new attendee and sent a connector list request thread follow-up on 22 Sep 2026. The record shows one call and two email threads, no tickets and no deals.
Influence: she shapes the technical evaluation. Her concern about old helpdesk history after last spring's move set part of the demo agenda. Kristen Haugen, not Jenna, is taking the demo to her director, so the evidence does not show Jenna as the final decision-maker.
Watch: Theo Gallagher owes a written answer on nightly freshness and Starter priority support, and the thread does not show it sent. Jenna's connector list is still open. She did not reply to the March webinar invitation.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Shilshole Software | Support Operations Manager | admin | jenna.lindstrom@shilshole.example |
Activity
- Upcoming
- 15 Oct 2026upcoming eventBG-Demo webinar
+36
- 19 Nov 2026upcoming eventBG-Demo webinar
+41
- Held
- 22 Sep 2026email threadFollowing up on the demo
+1
- 18 Sep 2026callShilshole Software / BG-Demo – Demo
+1
- 16 Apr 2026eventBG-Demo webinar
+39
- 31 Mar 2026email threadBG-Demo webinar on 16 Apr 2026