Johan Berglund
Person
Lindqvarn Retail · user
Johan Berglund is Lindqvarn Retail's Head of E-commerce, an admin and the most active contact. He backed the Enterprise purchase on a connector condition and now raises tickets on search accuracy, data freshness and duplicates.
Who they are
Insight
As at Fri 9 Oct 2026Johan Berglund is Lindqvarn Retail's Head of E-commerce, an admin and the most active contact. He backed the Enterprise purchase on a connector condition and now raises tickets on search accuracy, data freshness and duplicates.
Role: Head of E-commerce in Stockholm. The CRM lists him as a user and the platform shows him as an admin since 1 Jun 2025. He took part in the demos, the Aug 2025 training and eight tickets.
Influence: in the Mar 2025 demo he said he could recommend Enterprise if go-live was firmly committed, so he shapes the decision without owning it. Karin Sjöberg was the one who could not say yes alone.
Watch: his recent tickets cover wrong search results, a failed nightly refresh on 22 Jul 2026 and duplicate records. On the duplicates he asked for confirmation that the sync issue was fixed. The 13 Aug 2026 filter ticket shows no resolution. He also fears a web shop platform change breaking the connector, and he asked for item-level order history on 6 Oct 2026.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Lindqvarn Retail | Head of E-commerce | user | johan.berglund@lindqvarn.example |
Activity
- 6 Oct 2026ticketRequest: more detailed order history in customer view
- 13 Aug 2026ticketSearch filter returning incorrect results
- 28 Jul 2026ticketDuplicate customer records in data
- 22 Jul 2026ticketDashboards showing stale data, nightly refresh failed
- 18 Jun 2026eventBG-Demo webinar
+38 - 9 Jun 2026email threadInvitation: BG-Demo webinar on 18 Jun 2026
- 21 May 2026ticketSearch results showing wrong records
- 20 Mar 2026ticketHow to export customer segments
- 8 Dec 2025ticketExport search results to spreadsheet
- 17 Sep 2025ticketAdding new users to the brain
- 29 Aug 2025callLindqvarn Retail / BG-Demo – Training
- 28 Aug 2025callLindqvarn Retail / BG-Demo – Training
- 15 May 2025eventBG-Demo webinar
+26 - 6 Mar 2025email threadFollow-up from Thursday's demo
+1 - 5 Mar 2025callLindqvarn Retail / BG-Demo – Demo+1
- 20 Feb 2025email threadFollow-up after the demo+1
- 19 Feb 2025callLindqvarn Retail / BG-Demo – Demo+1
- 26 Nov 2024eventRevenue leaders roundtable
+40