Aaron Crowther
Person
Ovenden Software · admin
Aaron Crowther is Ovenden Software's hands-on admin and technical gatekeeper. He asked 21% of the organisation's questions between May 2024 and Apr 2025. His platform account was deactivated on 23 May 2025.
- Last contact 19 Sep 24
- made from
Who they are
Insight
As at Fri 9 Oct 2026Aaron Crowther is Ovenden Software's hands-on admin and technical gatekeeper. He asked 21% of the organisation's questions between May 2024 and Apr 2025. His platform account was deactivated on 23 May 2025.
Role: Support Operations Lead and CRM admin at Ovenden Software. He raised most of the tickets, handled IT credentials and security questions, and said he would rather run the admin himself.
Influence: He sets conditions for progress, such as data residency and refresh answers. Louise Sutcliffe appears alongside him on most calls, and the evidence does not show who signs.
Watch: He asked 1260 of 6137 questions in that window, which is a key-person risk. His platform user was deactivated on 23 May 2025, and the evidence does not show why or who now runs the connectors.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Ovenden Software | Support Operations Lead | admin | aaron.crowther@ovenden.example |
Activity
- 14 May 2025ticketCannot change user roles or remove a leaver
- 15 Apr 2025ticketExporting a dashboard to PDF
- 25 Mar 2025ticketAdding a new user to the workspace
- 12 Mar 2025ticketQuarterly review pack headings
- 25 Feb 2025ticketHR connector showing connection warning
- 19 Nov 2024ticketTag saved questions by department
- 29 Oct 2024ticketWhere to change the default start page
- 28 Oct 2024ticketTimesheet connector not bringing in new records
- 14 Oct 2024ticketHow to schedule a saved question for the team
- 9 Oct 2024ticketNew recruiters cannot see team dashboards
- 19 Sep 2024ticketCandidate pipeline numbers stale this morning
- 19 Sep 2024eventBG-Demo webinar
+24 - 19 Jul 2024callOvenden Software / BG-Demo – Training
- 11 Jul 2024callOvenden Software / BG-Demo – Onboarding
- 24 Jun 2024callOvenden Software / BG-Demo – Onboarding
- 13 Jun 2024eventBG-Demo Customer Day
+28 - 11 Jun 2024ticketExport saved answer history to CSV
- 10 Jun 2024callOvenden Software / BG-Demo – Onboarding
- 8 Jun 2024email threadInvitation: BG-Demo Customer Day
- 3 Jun 2024email threadOnboarding sessions for the connectors
- 31 May 2024callOvenden Software / BG-Demo – Kickoff
+1 - 3 Apr 2024email threadFollowing up on the demo
+1 - 2 Apr 2024callOvenden Software / BG-Demo – Demo+1
- 25 Mar 2024callOvenden Software / BG-Demo – Demo+1