Who they are
Insight
As at Fri 9 Oct 2026Alyssa Greenberg is the champion at Assunpink Software. She led the Starter evaluation and onboarding and asks 12% of questions in the last 90 days. The CFO decides spend. A stale connector ticket and low seat adoption are the current concerns.
Role: Director of Customer Success and CRM champion in New York. She raised the Monday spreadsheet problem on the 12 Mar 2026 call, led the demo and proposal steps, and has a platform user account created 7 Jun 2026 (not an admin).
Influence: she shapes the evaluation and day-to-day use, but Howard Feinstein, the CFO, is the buyer and wanted a defensible payback case. She asked 180 of 1359 questions over the last 12 months (13%) and 173 of 1430 in the last 90 days (12%).
Watch: on 6 Jul 2026 only a handful of the 15 seats were active, and she took responsibility for not telling the leads what it is for. She reported a stopped connector on 16 Sep 2026; the cause is not shown.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Assunpink Software | Director of Customer Success | champion | alyssa.greenberg@assunpink.example |
Activity
- 16 Sep 2026ticketConnector has stopped updating
- 6 Jul 2026callAssunpink Software / BG-Demo – Training
- 1 Jul 2026email threadTraining dates for your team
- 9 Jun 2026callAssunpink Software / BG-Demo – Kickoff
- 5 May 2026callAssunpink Software / BG-Demo – Negotiation
+2
- 20 Apr 2026callAssunpink Software / BG-Demo – Proposal
- 13 Apr 2026email threadProposal timing
- 31 Mar 2026callAssunpink Software / BG-Demo – Demo
- 13 Mar 2026email threadFollowing up after our discovery call
- 12 Mar 2026callAssunpink Software / BG-Demo – Discovery
- 20 Feb 2026dealAssunpink Software – New