Who they are
Insight
As at Fri 9 Oct 2026Oliver Rushworth is Eccup Software's hands-on admin and heaviest B-Viz user, not its budget holder. His platform account was deactivated on 6 May 2025, and the evidence does not show why or who replaced him.
Role: Customer Success Operations Analyst in Leeds and the CRM admin contact. He was the only named admin through the onboarding calls and the 24 Mar 2025 QBR, and he settled provider spellings and renewal data.
Influence: He shapes data quality and daily use, and colleagues route questions through him. Budget sits with Holly Garside and Vincent Ackerley, so he supports the value case but does not decide it.
Watch: His platform user was deactivated on 6 May 2025. The evidence does not show the reason, a successor admin, or his share of questions.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Eccup Software | Customer Success Operations Analyst | admin | oliver.rushworth@eccup.example |
Activity
- 25 Nov 2025eventRevenue leaders roundtable
+38
- 22 Apr 2025ticketHow do I see usage for one provider on a dashboard?
- 25 Mar 2025email threadQBR follow-up and next steps
+1
- 24 Mar 2025callEccup Software / BG-Demo – QBR
+1
- 14 Mar 2025ticketRequest: ticket counts by team
- 9 Oct 2024eventData leaders conference (BG-Demo stand)
+7
- 27 Sep 2024ticketTickets and usage pages slow to load
- 24 Sep 2024callEccup Software / BG-Demo – QBR
+2
- 4 Jul 2024callEccup Software / BG-Demo – Training
- 1 Jul 2024callEccup Software / BG-Demo – Training
- 17 Jun 2024callEccup Software / BG-Demo – Onboarding
- 5 Jun 2024callEccup Software / BG-Demo – Onboarding
- 29 May 2024callEccup Software / BG-Demo – Onboarding
- 22 May 2024callEccup Software / BG-Demo – Onboarding
- 20 May 2024email threadOnboarding session: booking a time
- 15 May 2024email threadKickoff follow-up and access checklist
+2
- 14 May 2024callEccup Software / BG-Demo – Kickoff
+2
- 10 May 2024ticketHow do I filter tickets by provider?
- 23 Feb 2024callEccup Software / BG-Demo – Demo
+2
- 16 Nov 2023eventBG-Demo webinar
+16