Who they are
Insight
As at Fri 9 Oct 2026Kamal Hussein was Marlcliff's first and only named admin and its main user of B-Viz, asking 79% of the organisation's questions. His platform account was deactivated on 12 Sep 2025, after he warned that a connector ran on his personal login.
Role: Business Systems Manager in Bristol and CRM admin. His platform user was created on 5 Jun 2025 and deactivated on 12 Sep 2025. He led access, connector setup and client-code mapping, and asked for backout plans before any change.
Influence: He shaped the technical build rather than budget. Sharon Tilley said budget stays with Nigel. Kamal asked 1737 of 2191 questions, 79% of the organisation's questions in the 12 months to Aug 2025, a heavy key-person concentration.
Watch: On 29 Aug 2025 he said he was leaving and that the control-room incident connector runs on his own account. The evidence does not show whether a service login or replacement admin was agreed. Treat the account as having no named admin.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Marlcliff Security Services | Business Systems Manager | admin | kamal.hussein@marlcliff.example |
Activity
- 29 Aug 2025email threadHandover before I leave Marlcliff
- 8 Aug 2025callMarlcliff Security Services / BG-Demo – Training
- 21 Jul 2025callMarlcliff Security Services / BG-Demo – Onboarding
- 16 Jul 2025email threadOnboarding sessions: getting dates in the diary
- 14 Jul 2025callMarlcliff Security Services / BG-Demo – Onboarding
- 7 Jul 2025email threadOnboarding: client matching and what we cover next
- 7 Jul 2025callMarlcliff Security Services / BG-Demo – Onboarding
- 30 Jun 2025email threadConnector access and the next working session
- 30 Jun 2025callMarlcliff Security Services / BG-Demo – Onboarding
- 23 Jun 2025email threadOnboarding session: next steps and timings
- 23 Jun 2025callMarlcliff Security Services / BG-Demo – Onboarding
- 17 Jun 2025callMarlcliff Security Services / BG-Demo – Onboarding
- 16 Jun 2025email threadControl-room connector session
- 12 Jun 2025eventBG-Demo Customer Day
+58
- 10 Jun 2025email threadKickoff follow-up and next steps
+2
- 9 Jun 2025email threadOnboarding sessions: getting times in the diary
- 9 Jun 2025callMarlcliff Security Services / BG-Demo – Kickoff
+2
- 1 Jun 2025email threadInvitation to the BG-Demo Customer Day
- 15 May 2025eventBG-Demo webinar
+26
- 2 May 2025email threadInvitation: BG-Demo webinar on 15 May 2025