Who they are
Insight
As at Fri 9 Oct 2026Els is the CRM champion and day-to-day lead at Leiekant Accountants. She has joined every call from discovery to the 7 Aug 2026 check-in, and she asks about renewal and upgrade. Her view on value and price is untested.
Role: Head of Client Services in Ghent, recorded as champion in the CRM. She has a platform user account created 11 Mar 2026, not an admin. She appears in eight calls and two email threads, with no tickets.
Influence: Bart De Smet, the Managing Partner, spoke for the company on the 21 Jan 2026 call, and on 4 Feb 2026 he wanted to check with his finance director. Els called the price fair on 7 Jan 2026. She drives adoption and asked on 7 Apr 2026 about renewing or upgrading.
Watch: On 7 Aug 2026 she said nothing about value, price or alternatives, so renewal intent is untested. She still owes Amara Obi a list of extra users. The customer side rests on Els and Jens Maes.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Leiekant Accountants | Head of Client Services | champion | els.vandamme@leiekant.example |
Activity
- 7 Aug 2026callLeiekant Accountants / BG-Demo – Check In
- 11 Jun 2026eventBG-Demo Customer Day London
+116
- 7 Apr 2026callLeiekant Accountants / BG-Demo – Training
- 31 Mar 2026callLeiekant Accountants / BG-Demo – Onboarding
- 16 Mar 2026callLeiekant Accountants / BG-Demo – Kickoff
- 11 Mar 2026email threadImplementation kickoff
- 4 Feb 2026callLeiekant Accountants / BG-Demo – Negotiation
+2
- 21 Jan 2026callLeiekant Accountants / BG-Demo – Proposal
- 19 Jan 2026email threadProposal discussion
- 7 Jan 2026callLeiekant Accountants / BG-Demo – Demo
+1
- 19 Dec 2025callLeiekant Accountants / BG-Demo – Discovery
- 3 Dec 2025dealLeiekant Accountants – New