Hector Villarreal
Person
Llano Crossing Software · admin
Hector Villarreal is the main admin at Llano Crossing Software and asks most of its questions: 73% over the last 12 months and 71% over the last 90 days. He is a heavy user and a key-person and single-admin risk.
Who they are
Insight
As at Fri 9 Oct 2026Hector Villarreal is the main admin at Llano Crossing Software and asks most of its questions: 73% over the last 12 months and 71% over the last 90 days. He is a heavy user and a key-person and single-admin risk.
Role: Support Operations Manager in Austin, CRM role admin. His platform account was created on 25 Jun 2026. He joined five calls, covering the demo, onboarding and training, and raised one ticket, a dashboard date filter bug.
Influence: He works alongside Kayla Ramirez, who leads the relationship. He raised data ownership, security and connector issues, such as the Zendesk priority fields. The evidence does not show who signs.
Watch: He asked 865 of 1223 questions in the last 90 days, and he is the only admin named on the 7 Aug 2026 call. Sarah, a support user, is also described as the power user, so reliance sits on a few people.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Llano Crossing Software | Support Operations Manager | admin | hector.villarreal@llanocrossing.example |
Activity
- 10 Sep 2026ticketDashboard not displaying filtered data correctly
- 7 Aug 2026callLlano Crossing Software / BG-Demo – Training
- 22 Jul 2026callLlano Crossing Software / BG-Demo – Onboarding
- 13 Jul 2026callLlano Crossing Software / BG-Demo – Onboarding
- 8 Jul 2026callLlano Crossing Software / BG-Demo – Onboarding
- 26 May 2026eventRevenue leaders roundtable
+54 - 27 Apr 2026callLlano Crossing Software / BG-Demo – Demo
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