B-Viz
Kayla Ramirez

Kayla Ramirez

Person

Llano Crossing Software logo Llano Crossing Software · champion

Kayla Ramirez is the CRM-marked champion at Llano Crossing Software. She led the Starter purchase and onboarding, while the CFO signed off the price. Usage is healthy, though much of it leans on one power user.

Who they are

Insight

As at Fri 9 Oct 2026

Kayla Ramirez is the CRM-marked champion at Llano Crossing Software. She led the Starter purchase and onboarding, while the CFO signed off the price. Usage is healthy, though much of it leans on one power user.

Role: Director of Customer Success in Austin and the CRM champion. She opened discovery on 8 Apr 2026, attended the demo, proposal and kickoff calls, and has a platform user account created 29 Jun 2026, not an admin.

Influence: She drives adoption and asked for live training for about 15 people. Jeff Hollander, the CFO, held the commercial decision and verbally agreed on 12 May 2026. She asked 32 of 1042 questions over the last 12 months and 40 of 1223 over the last 90 days, 3% in each window.

Watch: Hamza Akhtar asked her to document a renewal use case, and she supplied one on 22 Jul 2026. Use leans on Sarah in support. The evidence does not show an executed order form.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

CRM records

OrganisationTitleRoleEmail
Llano Crossing SoftwareDirector of Customer Successchampionkayla.ramirez@llanocrossing.example

Activity

  • 7 Aug 2026callLlano Crossing Software / BG-Demo – Training Hamza Akhtar, Kayla Ramirez, Hector VillarrealLlano Crossing Software logoHamza AkhtarKayla RamirezHector Villarreal
  • 3 Aug 2026email threadTraining session Hamza Akhtar, Kayla RamirezLlano Crossing Software logoHamza AkhtarKayla Ramirez
  • 22 Jul 2026callLlano Crossing Software / BG-Demo – Onboarding Hamza Akhtar, Hector Villarreal, Kayla RamirezLlano Crossing Software logoHamza AkhtarHector VillarrealKayla Ramirez
  • 16 Jul 2026eventBG-Demo webinar Alice Brewer, Callum Reid, Fran Whiting, Asif Jagger, Claire Ackroyd, Jamal Edwards, Russell Bland, Adrian Mellor, Abigail Hinchliffe, Brenda Oldroyd, Maureen Ellis, Kayla Ramirez, Lieke Hermans, Beth Venn, Roy Saxton, Travis Whitaker, Chris Jagger, Ian Brearley, Rhys Gulliver, Imran Qureshi, Meredith Sullivan, Sanne Verhoeven, Stephen Arden, Amy Royle, Gail Moorcroft, Lukas Brandl, Niamh Fahy, Eoin Burke, Nicholas Pengelly, Marisol Ybarra, Siobhán Dunne, Gráinne Lynch, Maarten Zwart, Anouk Bosman, Claudia Becker, Lucas Goossens, Kendra Oakes, Jonas Hofmann, Vicky Brearley, Steve Yates, Donna Dobson, Kirsty Hollis, Sara Forsberg, Aaron Goh, Tariq Saleem, Neil Ashworth, Trent Nakamura, Bryony Searle, Nadia Bashir, Leanne Armstrong, Tomasz Wiśniewski, Joost van der Linden, Joanne Unwin, Anthony Garrow, Tracey Bainbridge, Yara El IdrissiAlice BrewerCallum ReidFran Whiting+53
  • 13 Jul 2026callLlano Crossing Software / BG-Demo – Onboarding Hamza Akhtar, Hector Villarreal, Kayla RamirezLlano Crossing Software logoHamza AkhtarHector VillarrealKayla Ramirez
  • 8 Jul 2026callLlano Crossing Software / BG-Demo – Onboarding Hamza Akhtar, Hector Villarreal, Kayla RamirezLlano Crossing Software logoHamza AkhtarHector VillarrealKayla Ramirez
  • 30 Jun 2026callLlano Crossing Software / BG-Demo – Kickoff Hamza Akhtar, Hollie Grieve, Kayla RamirezLlano Crossing Software logoHamza AkhtarHollie GrieveKayla Ramirez
  • 22 Jun 2026email threadKickoff call Hamza Akhtar, Kayla RamirezLlano Crossing Software logoHamza AkhtarKayla Ramirez
  • 18 Jun 2026eventBG-Demo webinar Alice Brewer, Naomi Fordham, Gemma Yates, Wade Greer, Imran Hussain, Lindsey Ward, Eline Bakker, Cian O'Leary, Huw Bevan, Stephanie Lowes, Kayla Ramirez, Stefanie Lange, Oliver Kirkby, Megan Ibbotson, Toby Cowell, Padraic Shanahan, Malcolm Hebden, Wouter Smits, Alexandra Peck, Margaret Crisp, Kiran Bassi, Nicholas Pengelly, Erin Gallant, Birgit Wolff, Claire Ogden, Johan Berglund, Juliet Ambler, Lawrence Chen, Femke de Wit, Mitchell Gallagher, Jess Doyle, Saskia Mendes, Shauna Pettibone, Priscilla Bowen, Shabana Iqbal, Joanne Unwin, Janet Pruitt, Liam Corner, Tracey Bainbridge, Andy Buckley, Julia HartmannAlice BrewerNaomi FordhamGemma Yates+38
  • 28 May 2026email threadStarter tier proposal Jordan Pike, Owen Tallis, Jeff Hollander, Kayla Ramirez, Melinda OchoaLlano Crossing Software logoJordan PikeOwen TallisJeff Hollander+2
  • 28 May 2026callLlano Crossing Software / BG-Demo – Negotiation Jordan Pike, Owen Tallis, Jeff Hollander, Kayla Ramirez, Melinda OchoaLlano Crossing Software logoJordan PikeOwen TallisJeff Hollander+2
  • 12 May 2026callLlano Crossing Software / BG-Demo – Proposal Jordan Pike, Kayla Ramirez, Jeff HollanderLlano Crossing Software logoJordan PikeKayla RamirezJeff Hollander
  • 27 Apr 2026callLlano Crossing Software / BG-Demo – Demo Jordan Pike, Hannah Lowe, Kayla Ramirez, Hector VillarrealLlano Crossing Software logoJordan PikeHannah LoweKayla Ramirez+1
  • 20 Apr 2026email threadDemo scheduling Jordan Pike, Kayla RamirezLlano Crossing Software logoJordan PikeKayla Ramirez
  • 8 Apr 2026callLlano Crossing Software / BG-Demo – Discovery Jordan Pike, Kayla Ramirez, Jeff HollanderLlano Crossing Software logoJordan PikeKayla RamirezJeff Hollander
  • 23 Mar 2026dealLlano Crossing Software – New Jordan Pike, Kayla RamirezLlano Crossing Software logoJordan PikeKayla Ramirez

BG-Demo is a fictional company; every organisation and person here is invented. B-Viz is the tool. Data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Viz is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

How to ask

Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

What the data covers

DataRecords
Organisations300
People at customers1,880
BG-Demo staff records (in post and leavers)65
Calls2,593
Email threads3,882
Support tickets1,502
Documents1,582
Deals403
Invoices365
Events49
News items147

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Viz is the tool that reads its data.

Who to contact

Email info@b-viz.com or talk to your B-Viz account team. Tell us the page address and what looked wrong; a screenshot helps.

Help

Ask B

B-Viz · read-only