Who they are
Insight
As at Fri 9 Oct 2026Jeff Hollander is the CFO at Llano Crossing Software and the economic buyer for the Starter deal. He tested cost and renewal price, agreed to the proposal, and asked for the order form. The evidence does not show it signed.
Role: Chief Financial Officer and CRM economic buyer. He joined the 8 Apr 2026 discovery call and framed the test as retention or lower support cost. A platform user account was created for him on 5 Jul 2026, not an admin.
Influence: He made the call on the 12 May 2026 proposal review, saying he was comfortable and wanted to move forward. On 28 May 2026 he asked whether renewal locks in the price, and on 9 Jun 2026 he checked the term runs 12 months from go-live.
Watch: The order form is the open item in the records given; no signature is shown. He is sensitive to renewal price, and Starter moves to the v2 list at first renewal. He has not yet seen a value case on retention or support cost.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Llano Crossing Software | Chief Financial Officer | Economic buyer | jeff.hollander@llanocrossing.example |
Activity
- 9 Jun 2026email threadOrder form ready
- 28 May 2026email threadStarter tier proposal
+2
- 28 May 2026callLlano Crossing Software / BG-Demo – Negotiation
+2
- 12 May 2026callLlano Crossing Software / BG-Demo – Proposal
- 8 Apr 2026callLlano Crossing Software / BG-Demo – Discovery