Who they are
Insight
As at Fri 9 Oct 2026Aisling Kiely is Clashmore's admin and the main hands-on user of B-Viz. She asked 19% of the organisation's questions over the last 12 months. She holds the permissions knowledge, a key-person dependency, but does not sign: renewal sits with Cian O'Leary.
Role: Recruitment Systems Coordinator in Cork and platform admin since 18 Sep 2025. She set up access, raised tickets, requested a new user in March 2026 and works with Deirdre Barry and BG-Demo's Hamza Akhtar and Elena Novak.
Influence: day-to-day champion and gatekeeper for connectors and rollout, not the buyer. At the 6 Aug 2026 QBR Deirdre said she never buys without Cian O'Leary.
Watch: the QBR flagged a possible helpdesk move that could break a connector, and Aisling is the one who knows the permissions. Her share was 16% of questions over the last 90 days. Several July 2026 tickets concerned stale data.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Clashmore Recruitment | Recruitment Systems Coordinator | admin | aisling.kiely@clashmore.example |
Activity
- Upcoming
- 19 Nov 2026upcoming eventBG-Demo webinar
+41
- Held
- 7 Aug 2026email threadFollow-up from our review call
- 6 Aug 2026callClashmore Recruitment / BG-Demo – QBR
- 21 Jul 2026ticketDashboards not showing today's data
- 20 Jul 2026ticketDashboard filter not updating
- 10 Apr 2026ticketHow to save a dashboard
- 25 Mar 2026ticketAdd new team member to the brain
- 3 Nov 2025callClashmore Recruitment / BG-Demo – Training
+1
- 28 Oct 2025callClashmore Recruitment / BG-Demo – Onboarding
- 20 Oct 2025email threadOnboarding: accounting access and next steps
- 20 Oct 2025callClashmore Recruitment / BG-Demo – Onboarding
- 13 Oct 2025callClashmore Recruitment / BG-Demo – Onboarding
- 10 Oct 2025email threadOnboarding: rescheduling the connector session
- 6 Oct 2025callClashmore Recruitment / BG-Demo – Onboarding
- 3 Oct 2025email threadOnboarding: next session and what to prepare
- 30 Sep 2025ticketDuplicate client records
- 30 Sep 2025email threadOnboarding sessions: finding a time
- 29 Sep 2025callClashmore Recruitment / BG-Demo – Onboarding
- 23 Sep 2025email threadOnboarding scheduling for Clashmore
- 23 Jul 2025email threadFollowing the demo: next steps
+1
- 21 Jul 2025callClashmore Recruitment / BG-Demo – Demo
+1